Business Development Manager (WA, AK, OR) – Travel Industry

ABOUT GLOBUS FAMILY OF BRANDS

With 95+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment; adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands – a leader in international travel – now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers.  

Travel and/or in-office presence may be required at times.   Generous benefit package including travel benefits and retirement.

THE DEPARTMENT

Travel Agency Sales consists of Senior Directors, Business Development Managers, Account Managers and Inside Sales Account Managers The team increases sales for over 9,000 of our travel agency partners. They share product and destination information, promotions and incentives, and sales and marketing tools to help our agencies market and sell to their clients. Our Field Sales team (Business Development Managers) visit agencies, meet with owners/managers, conduct product training, and attend many industry shows/conferences to spread the Globus news. Our Account Managers support the three key verticals (National Accounts, Key Accounts and Strategic Accounts) along with Senior Directors. Our Inside Sales Managers conduct call campaigns, e-mail campaigns, and provide marketing flyers and tools to help educate the travel agent community.

THE ROLE

Our Field Sales team (Business Development Managers) visit agencies, meet with owners/managers, conduct product trainings, and attend many industry shows/conferences to spread the Globus news.

The Business Development Manager is responsible for the following results:

• Generating and increasing sales within assigned territory
• Monitoring competitor products, services, marketing, and sales strategies
• Communicating advertising and sales promotion programs to assigned accounts to encourage implementation of programs that will generate sales, such as co-op advertising, direct mail, and consumer shows
• Recommending changes regarding revenue opportunities and potential sales volume, and changes in products, services, and policy
• Achieving established financial objectives
• Developing and maintaining relationships with the Inside Sales team to fulfill customer needs 
• Keeping management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Expressing ideas for process improvements to increase flexibility, reduce administrative costs, and increase interactivity with customers
• Contributing to a team effort by accomplishing related results or projects 

EDUCATION

The preferred candidate will hold an Associate’s degree in a related field or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

The preferred candidate has noteworthy experience in the following areas:

• Developing new business
• Managing sales accounts (knowledge of Customer Relationship Management (CRM) systems and tools)
• Leisure travel product knowledge, specifically Globus and Cosmos products, services, and benefits
• Business acumen (business knowledge, competitor awareness, organization strategies)
• Having bottom-line accountability
• Business process intelligence (understanding internal processes to resolve issues and ability to continuously improve key business processes)
• Presenting easily and effectively to make the sale and educate business partners
• Working knowledge of Microsoft Office Suite, especially Excel, Word, and PowerPoint

EOE

While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into the computer; retrieving data from the computer or analyzing data from reports.