Business Architect - US CA Remote

Ready to be a Titan?

The Business Architect is an integral role in the Revenue Strategy and Operations team, driving GTM process optimization, solution implementation, and thought leadership on best practices. This individual will work daily alongside senior stakeholders and cross-functional partners, leading programs that transform our business operations. The ideal candidate is a strategic thinker with a strong background in business systems analysis, project management and excellent communication skills. They thrive on solving complex problems within a dynamic, growing, and fast-paced environment.

What you'll do: 

• Become a trusted and reliable partner, collaborating closely with Leadership, Operations, Enablement, Finance, Data Science, and Business Technology teams, to build and optimize cross-functional processes to address complex business problems. 

• Own high impact initiatives and drive from conception to execution and ongoing iteration. This includes setting timelines, defining roles and responsibilities, and overseeing cross-functional teams to ensure goals are met.

• Drive day-to-day operations, program management, and strategic pivots for your initiatives, while presenting insights, status updates, and recommendations to senior leaders and cross-functional stakeholders to facilitate decision-making.

• Independently review requests, troubleshoot and triage both process issues and technical bugs, identify root causes, and implement best practice solutions effectively.

• Define business requirements, partner with IT to design & deploy optimal solutions, work with sales enablement to ensure sales are effectively trained on new processes. 

• Implement and maintain KPIs to track the effectiveness of new solutions. Use data-driven insights to continuously seek opportunities for innovation to drive ongoing improvements.

• Serve as a professional mentor for other Business Analysts within the Revenue Solutions team.

• Partner with the Business Technology team to align business roadmap with cross-team capacity and prioritization for system development.

What you'll need:

• 10+ years …