Business Analyst

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

Business Analyst 
We’re looking for a Business Analyst to join us. You will tell a compelling story out of complicated data through data analytics and visualizations. Our business intelligence focused projects will challenge your analysis skills, strategic and tactical decision-making ability, storytelling, and creativity. 

Your responsibilities
• Analyze, interpret, and tell a story from client financial, operational and performance data. Data to be used to provide fact-based recommendations to drive SMM (Strategic Meetings Management) program enhancements, reduce costs, streamline process, and increase savings.
• Identify issues with the system of record and properly escalate for a quick resolution; ensure that all proper parties are informed of issues
• Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
• Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps
• Identify data gaps and errors that require quality control checks; build logic based on account operations and monitor data quality 
• Work as part of a global team with data analysts, developers, account managers and internal stake holders on a variety of data, analytic and visualization projects
• Liaise and interact with the client directly
• Compile and contribute to data requirements for client reviews in …