Business Analyst - Rev Cycle

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Description:

The Business Analyst will be responsible for revenue cycle application support for Sunrise Financial Manager (SFM) in a hospital setting. The Business Analyst will perform workflow analysis, partner with end users to gather requirements and define specs for technical teams, building, testing, training, and support.

Responsibilities:

• Work under the direction of the Manager to provide application solutions for assigned business areas.
• Possess senior-level functional knowledge of assigned application technology.
• Interact with business users to understand new business requirements and enhancement requests.
• Serve as a liaison role between application technology vendors, internal IS groups, and business users.
• Translate business requirements into product-specific designs and configuration, detailed requirement specifications, and use cases.
• Deliver functional specifications, design documents, business process workflow, and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analysts.
• Interact with Systems Analysts during the software build and/or configuration process and testing process.
• Perform functional application configuration and configure/run reports at user request.
• Design and execute functional, integration, and regression test plans for new application functionality, product releases, and enhancement and regulatory modifications using business scenarios and use cases.
• Ensure programs meet business specifications.
• Demonstrate new functionality to business users seeking inputs on future direction.
• Review vendor-provided documentation and user manuals needed to support the product.
• Directly interface with business users by responding to support calls escalated by the Service Desk.
• Participate in user focus groups and requirements workshops, vendor training, and demonstrations.
• Assist in supporting activations and rollouts.
• Consistent efforts to deliver quality solutions as per agreed scope.
• Customer focus and close alignment with the customers' business objectives.
• Ensure efforts to continually improve domain knowledge.
• Ensure the quality of the deliverables as per the defined defects standards.
• Document issues with resolutions and share them with team members to improve team productivity.
• Provide data to generate team performance metrics.
• Knowledge transfer with other team members to improve overall team education level.
• Take complete ownership of the assigned task and timely inform the progress of the project/task to all stakeholders.
• Adherence to the defined standards.
• Take initiative and drive to bring to logical conclusions; a proactive approach.
• Provide accurate and timely information and escalate when there are issues.
• Actively participate in meetings and make valuable contributions.

Qualifications:

• Academic and Professional Qualifications:
• BA or BS degree preferred and/or other relevant combination of training and experience.
• Experience:
• 2-5 years Health IT industry experience preferred.
• 3-5 years experience in revenue cycle systems.
• Sunrise Financial Manager (SFM) experience required.
• Revenue cycle or HIM background required.
• Skills:
• Healthcare Revenue Cycle Experience: Strong understanding of healthcare revenue cycle operations.
• Microsoft Excel: Proficiency in using Excel for data analysis and reporting.
• Microsoft SQL: Ability to use SQL for data queries and analysis.
• Analytical Mindset: Ability to understand and analyze revenue cycle needs.
• Critical Thinking Skills/Logical Mindset: Strong problem-solving abilities with a logical approach.
• Excellent Communication Skills: Ability to effectively communicate with stakeholders at all levels.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com