Business Analyst

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion-dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Job Description

What you will do:

• Acquires and applies BA knowledge.
• Identify, recommend, and deliver innovative solutions.
• Document business processes in a simple, clear concise manner.
• Document and organize the business’ need in the form of User Stories and Acceptance Criteria.
• Participate/Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail and in appropriate forms suitable for use by those who must base their work on the requirements.
• Present requirements using standard templates and alternative views, such as visual analysis models (diagrams), prototypes, or simulations, where appropriate.
• Facilitate ongoing requirements prioritization.
• Ensure that the other squad members have a clear understanding of the business’ need and requirements.
• Follow Agile and/or Kanban Practices with the use of JIRA and Confluence.
• Prepare and execute UAT test plans.
• Manage changes to baseline requirements through effective and appropriate application of change control processes and tools.
• Identify ways to reuse requirements across projects.

What YOU will bring to C&F:

• Excellent verbal, writing, interviewing, presentation, and communication skills.
• Strong Analytical and Problem-Solving skills, multi-tasking abilities.
• Strong organization, planning and time management skills.
• Ability to work independently with moderate supervision.

Requirements:

• Bachelor's degree preferred.
• One to two years’ work experience preferred; Any Internship and / or college projects associated with automation or process improvement a plus.
• Strong Microsoft skills (Excel, Word, and Visio).
• Versed in Requirements/Change Management, Impact Analysis and Gap Analysis.
• Experience working with onshore/offshore teams a plus.
• Accident & Health or Property & Casualty Insurance experience a plus.

What C&F will bring to you

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental, and financial wellbeing.
• A core C&F tenant is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path.
• A dynamic, ambitious, fun, and exciting work environment.
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $56,200 to a maximum of $82,400. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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