Business Analyst, AVP

Work from Home - North Carolina - Remote Worker

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. The selected colleague will generally be expected to work at an MUFG office periodically. A member of our recruitment team will discuss location preferences with you in more detail.

Team and Position Description

The Global Projects Support group integrates product, systems, and project management expertise to execute the bank’s operations strategic plans. In addition to supporting production, Business Solutions provides requirements gathering analysis, user testing support, and project management functions within operations related system projects within the Americas region.

Role and Responsibilities

The Business Analyst in this position under the Global Projects Support group will function as a Subject Matter Expert who will be involved in payment system replacement/enhancement projects by executing project tasks such as test execution, training supports and create artifacts required for executing migration. S/he is also expected to support Team Manager to manage overall task execution schedule and progress, as well as play a leading role within the team to drive tasks execution and issue triage. The payment system replacement/enhancement projects are due to the wire protocol changes to ISO20022 Standard for SWIFT/FedWire/CHIPS. To meet the required role and responsibilities, this Business Analyst will work closely with other project supporting members as well as Operations unit members throughout the project life cycle to ensure the requirements are captured, tested accurately, and deliverables are provided in a timely manner and in quality.


  • Supports High-Value-Payment(HVP) business lines for GPP, OVS and other payments related systems covering all facets of Operations including deal processing, payments, confirmations, AML and reconciliations.

  • Test Planning and Coordination for ISO20022 Project team on the business operation side. Ensure application meets business requirements. Create Test Plans and Test Scripts, then execute and track the progress of test case execution. Plans and Coordinates for Migration tests and real Migration.

  • Lead small group of internal members to control and manage for task execution and issue handling, and report to Team Manager

  • Monitor the progress of test execution, and make adjustments and solutions as necessary to ensure the successful completion.

  • Creates and Conducts End User Training Materials

  • Provides supports to the Team Manager to ensure all related initiatives are maintained on schedule and completed according to plan. Communicate project issues, status and updates in a timely manner.

  • Provide coordination and socialization with stakeholder teams from both business and IT throughout test execution cycles including preparation.

  • Provide supports to the Team Manager to ensure all related projects’ tasks and activities are maintained on track.


  • Must have 7+ years of business analysis experience related to payments processing for a major financial institution, 8-10+ years’ experience overall as a Business Analyst.

  • Must have strong knowledge of high value payments (HVP) including SWIFT messages and Fedwire/CHIPS including payments related to Customer Remittance and Corporate banking products such as FX and Loans.

  • Must have strong knowledge of Software Development Life Cycle

  • Must have 4+ years of test execution experience related to HVP payments processing of both SWIFT and Fedwire/CHIPS.

  • Strong interpersonal and communication skills to include listening, verbal and written skills

  • Understanding of software testing best practices and test management, and must be able to handle triage processing during testing phases

  • Must have Hands-on experience of Global Pay Plus (GPP) 

  • Microsoft Office Suite proficiency (MS Word, Excel, PowerPoint, Visio, Project, and Outlook)

  • Proficiency in SQL, Business Objects, or database inquiry tools a plus

  • Excellent critical thinking, organizational and time management skills with attention to detail

  • Self-starter with the ability to synthesize ambiguous information and develop creative solutions

  • Must be a goal-oriented with strong commitments to duties in a dynamic environment

  • Must possess individual initiative, self-discipline and integrity, leadership qualities

  • Experience leading or working on team-related projects within their related majors or externally via extracurricular activities

  • Proficiency of Japanese is a plus

The typical base pay range for this role is between $110K– $127K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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Job Profile


North America


United States


Competitive benefits package Educational Assistance Health and wellness benefits Retirement plans


Business Analysis CHIPS Communication FedWire ISO20022 Standard Leadership Project Management Swift

  • Issue Triage
  • Project management
  • Requirements gathering
  • Test Execution
  • Test Planning
  • Training support
  • User Testing

7+ years




America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9