Brokerage Enablement Coordinator

Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them.

For more information, visithttps://www.onereal.com/

Location: Remote - US. Candidates MUST be based in the United States to be considered.

Preferred Work Schedule: 9 to 6 PM ET or MT

Job Summary:

The Brokerage Enablement Coordinator serves as the face of the company with various departments of real estate, realtor associations and other vendors and is responsible for working with key stakeholders and staff as we open states and maintain our good standing with all licensing entities and authorities. The BEC should have a strong business administrative background and an understanding of residential real estate / NAR is a plus.

Duties/Responsibilities:

• Efficiently manage and prioritize tasks to support the Brokerage, including requests from department of real estate, boards & MLS

• Ensure timely completion of tasks within specified deadlines

• Provide high-quality customer service and support to internal and external stakeholders

• Follow up on tasks to ensure timely completion

• Accurately follows standard operating procedures (SOPs) to streamline tasks and minimize errors

• Makes informed decisions based on available information, best practices, and established guidelines and is comfortable escalating tickets when situations fall outside of proposed guidelines.

Required Skills/Abilities: 

• Proficient in Google Suite and Microsoft Office

• Proficient in clean and organized record keeping  with attention to detail

• Strong written and verbal communication skills 

• Strong customer service skills and a positive attitude.

• Self directed and work independently with experience in remote environment 

• Team player who is collaborative, positive, and proactive with constructive attitude towards problem solving

Education and Experience:

• 2+ years administrative experience

• Experience working in residential real estate brokerage or tech company is a plus

• Degree in Business Administration is a plus

Must Have: Ability to truly encompass our Company Core Values        

• Work Hard. Be Kind   

• “We” are bigger than “me”   

• Tech x Humanity

Physical Requirements: 

• Sit for long periods of time

Real Broker is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.