Brand Success Manager

Join Archive in our mission to change consumer shopping behavior for the better. If you think humans buy too much stuff and throw too much away, then this problem is for you. As the leading technology platform for branded resale, we now power circular businesses for 50+ brands globally including The North Face, New Balance, Dr. Marten’s, Oscar de la Renta, Faherty, and more.
We are growing our team of highly motivated, forward-thinking individuals to help build the most delightful user experience for shopping used items, and the software to help brands make this a significant part of their business. If this mission speaks to you, come join us as we grow our share of the booming second hand market—projected to grow 3X faster than the overall global apparel market and to hit $350 Billion globally by 2028.
About the Role:
Join an exciting and fast-growing Brand Success team! In this role, you will be responsible for driving growth and profitability for a portfolio of brands. As a strategic partner, you will assess brand needs, recommend improvements, and work closely with our product team to enhance their experience and optimize performance. You will also leverage modeling and data analysis to measure and prove the profitability of programs, ensuring they align with revenue targets and overall business objectives.We’re looking for a proactive and enthusiastic person, who defines success as seeing our brand partners succeed, to join our exciting and fast growing Brand Success team. You will work cross-functionally across the team at Archive — including Strategy & Operations, Marketing, and the Brand Success team. You will collaborate with brands to make each partner’s resale program feel unique. You are excited to wear many hats and have a problem-solving mentality.
Key Responsibilities:
- Serve as a consultant, advisor, and extension of a brand’s team, helping to grow their resale business by evaluating performance, identifying opportunities, and implementing strategies for improvement.- Exceed quarterly/annual NDR targets by selling the business case for resale within brands organizations and driving upsell opportunities in collaboration with Sales.- Use modeling and data analysis to assess program performance, forecast outcomes, and demonstrate the financial impact of various initiatives.- Develop and execute strategies to drive revenue growth, ensuring programs meet or exceed profitability targets.- Build and maintain strong relationships with a diverse range of brands through structured communication and touch points.- Collaborate cross-functionally with the Product, Marketing, and Operations teams to implement improvements that enhance the brand experience and drive business growth.- Ensure a seamless and positive experience for brand partners, bringing in key members of the Archive team as needed.- Monitor key e-commerce and business performance indicators, drawing insights and making data-driven recommendations.- Advocate for resale as a key revenue driver and marketing channel for brand partners.- Travel occasionally for in-person collaboration and brand engagements.

About You:
- A strategic problem solver with a passion for understanding business models and driving measurable outcomes.- Strong analytical skills with experience forecasting revenue, assessing profitability, and providing strategic recommendations.- Proficiency in e-commerce performance evaluation, with the ability to analyze key performance indicators and translate insights into actionable strategies.- A results-driven mindset with the ability to set, track, and achieve revenue and profitability targets.- Strong relationship building skills, capable of engaging with brands at various levels and establishing credibility both internally and externally.- Enthusiastic about retail, fashion, and sustainability, with an understanding of trends in resale and recommerce.- Adaptable and eager to contribute in a fast-paced, early-stage environment.- Mission-driven, excited about reducing waste and making a positive impact through resale.
Skills & Experience:
- Bachelor’s degree in business administration, marketing, retail management, or a related field.- 4+ years of experience in consulting, e-commerce, marketing, finance, or another strategic role.- Familiarity with retail operations, with experience consulting for or working within the apparel, accessories, or consumer goods industries.- Strong understanding of retail math and the relationship between key e-commerce KPIs.- Proven ability to manage multiple projects and balance competing priorities.- Excellent communication and interpersonal skills.
This is a fantastic opportunity to make a significant impact in a dynamic, high-growth environment while driving both business success and sustainability goals!
$80,000-$110,000 a year, plus performance-based commission
Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, and experience. In addition to base pay, certain roles are eligible for equity as well, and all employees are eligible for a full benefits package including employee and dependent healthcare and 401(k) enrollment. Our team of over 50 employees is currently remote-first, with an office in NYC and optional in-person work for those located in the area. We have company offsites twice a year to bring the full team together in person, and occasional travel is expected as part of the job.
Archive is a Series B company backed by lauded investors including Lightspeed Venture Partners, Energize Capital, and Bain Capital Ventures. We prize an inclusive and transparent culture, and remain true to our values in everything we do. We were honored as Fast Company’s #2 Most Innovative Company in Retail in 2024, and continue to challenge ourselves to change consumer shopping behavior for the better.
We consider applicants of all backgrounds. If you are excited about what we’re building but don't meet some of the criteria above, please don’t let that discourage you from applying. Please note, we are unable to accept applications from candidates outside of the US at this time.
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