Brand Success Director

Join Archive in our mission to change consumer shopping behavior for the better. If you think humans buy too much stuff and throw too much away, then this problem is for you. As the leading technology platform for branded resale, we now power circular businesses for 50+ brands globally including The North Face, New Balance, Dr. Marten’s, Oscar de la Renta, Faherty, and more.
We are growing our team of highly motivated, forward-thinking individuals to help build the most delightful user experience for shopping used items, and the software to help brands make this a significant part of their business. If this mission speaks to you, come join us as we grow our share of the booming second hand market—projected to grow 3X faster than the overall global apparel market and to hit $350 Billion globally by 2028.
About the Role
Join an exciting and fast-growing Brand Success team! As a Brand Success Director, you will be responsible for driving growth and profitability for a focused group of brands by engaging deeply with their internal teams and decision makers. You will act as a strategic advisor, using financial modeling to prove the profitability of programs, aligning them with revenue targets, and enhancing the overall branded resale experience.
Key Responsibilities:
- Serve as a visionary leader and trusted advisor to brand partners, helping to optimize their resale business through strategic insights, financial modeling, and data-driven recommendations while proving the ROI of various initiatives.- Exceed quarterly/annual NDR targets by selling the business case for resale within brands organizations and driving upsell opportunities in collaboration with Sales.- Develop and execute strategies to drive revenue growth, ensuring programs meet or exceed profitability targets.- Build and maintain strong relationships with a focused group of brands through structured communication and strategic planning.- Collaborate closely with Product, Engineering, and Data teams to implement improvements that enhance the brand experience and drive business growth.- Ensure a seamless and positive experience for brand partners, bringing in key members of the Archive team as needed.- Lead cross-functional initiatives, structuring complex projects into actionable plans, deliverables, and execution strategies.- Advocate for resale as a key revenue driver and marketing channel for brand partners.- Travel occasionally for in-person collaboration and brand engagements.
About You:
- A visionary and strategic problem solver who enjoys quickly learning about new business models, building relationships, and educating brands on growth opportunities.- Strong financial acumen, with experience developing financial models and custom projections to assess profitability and performance.- Comfortable managing multiple stakeholders, influencing strategy, and presenting both executive-level and execution-focused recommendations.- Proficient in analyzing e-commerce performance, identifying key metric drivers, and making data-backed strategic recommendations.- Ability to engage and collaborate with technical teams, understanding digital product capabilities and effectively incorporating them into business strategies.- Passionate about the retail industry, resale, and sustainability, staying up-to-date on trends in the space.- Excited to join a small, early-stage team, wearing multiple hats and working creatively to improve brand experiences and business outcomes.- Mission-driven, with a strong belief in the impact of resale in reducing waste and driving sustainable commerce.
Skills & Experience:
- Bachelor's degree in business administration, finance, retail management, or a related field.- 8+ years of experience in consulting, e-commerce, business operations, or other strategic roles.- Excellent communication and interpersonal skills, with experience engaging senior stakeholders.- Highly analytical, with proficiency in Business Intelligence tools (e.g., Hex, Looker) and Google Analytics, as well as experience building custom financial models.- Strong problem-solving skills and analytical abilities, with experience taking a concept from analysis and strategy to project planning, execution, and performance review.- Exceptional organizational skills, capable of managing multiple projects, requests, and priorities simultaneously.- Deep understanding of e-commerce retail operations, with experience in apparel, accessories, or consumer goods industries.
This is a fantastic opportunity to make a significant impact in a dynamic, high-growth environment while driving both business success and sustainability goals!
$135,000-$170,000 a year, plus performance-based commission
Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, and experience. In addition to base pay, certain roles are eligible for equity as well, and all employees are eligible for a full benefits package including employee and dependent healthcare and 401(k) enrollment. Our team of over 50 employees is currently remote-first, with an office in NYC and optional in-person work for those located in the area. We have company offsites twice a year to bring the full team together in person, and occasional travel is expected as part of the job.
Archive is a Series B company backed by lauded investors including Lightspeed Venture Partners, Energize Capital, and Bain Capital Ventures. We prize an inclusive and transparent culture, and remain true to our values in everything we do. We were honored as Fast Company’s #2 Most Innovative Company in Retail in 2024, and continue to challenge ourselves to change consumer shopping behavior for the better.
We consider applicants of all backgrounds. If you are excited about what we’re building but don't meet some of the criteria above, please don’t let that discourage you from applying. Please note, we are unable to accept applications from candidates outside of the US at this time.
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