Branch Administrator

Lonestar Forklift is an established and customer-focused material handling equipment dealership with 30+years of proven success and 10 branch locations in Texas. Lonestar offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our loyal customers, providing comprehensive solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work.  

The Opportunity

Lonestar Forklift is looking for a detail-oriented Branch Administrator to join our team in Austin, Texas. In this role, you will be responsible for greeting and directing customers and visitors in a professional and friendly manner, both in person and over the phone.

Essential Duties & Responsibilities 

As the Branch Administrator for Lonestar, your key responsibilities will include:  

• Perform branch reception duties, including answering phone calls, collecting pertinent information, and directing walk-in visitors at the branch
• Coordinate shipments and interoffice mail
• Order and maintain office supplies and branch marketing items
• Track invoices and follow up with vendors as needed
• Assist Service Dispatchers with the coordination of jobs for Technicians
• Assist employees in the branch with submitting expense claims
• Enter safety data into the safety filing system and maintain up to date safety records
• Coordinate quoting for facilities work, including gathering approvals and POs from the Facilities department
• Manage and reconcile branch petty cash

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:  

• Previous reception and/or customer service experience
• A customer service mindset and excellent verbal and written communication skills
• Excellent organizational skills, planning skills, and multitasking ability
• Strong proficiency with MS Office Suite (Word, Excel, Outlook)
• Strong interpersonal skills, including the ability to work with internal and external customers at all levels
• Confident self-starter and team player

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:  

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

The base pay for this role is: $18 per hour.

This is an onsite role based in Austin, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law. 

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