Booking Coordinator (UK Healthcare, Homebased)

Salary: P45,000 – P50,000 monthly package

Schedule: 9:00 AM – 6:00 PM (UK time)

What are we looking for?

Skills Required:

• Excellent English both verbal and written
• 1 year’s admin/ clerical experience
• Strong organizational skills and the ability to manage multiple priorities at once.
• Excellent communication and interpersonal skills, with a professional telephone manner.
• Proficiency in using booking systems, databases, and Microsoft Office (Word, Excel, Outlook).
• Experience in a healthcare setting or working within a recruitment/staffing agency.
• Knowledge of healthcare compliance, including Nursing and Midwifery Council (NMC) guidelines and Access NI checks.

What will you do?

• Manage and coordinate the booking of nursing staff to fill shifts for clients, including hospitals, care homes, and other healthcare settings.
• Ensure all shifts are filled promptly, handling any last-minute or emergency bookings.
• Prepare and send out booking confirmations by email, text, app
• Respond promptly and professionally to enquiries via email, telephone, and in person.
• Act as the main point of contact for clients, ensuring their staffing needs are understood and met.
• Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
• Liaise with agency staff (nurses, carers, support workers) to confirm availability and allocate shifts accordingly.
• Handle queries from staff regarding shifts, locations, and pay details.
• Good organisational and time management skills to include the ability to prioritise workload and work independently.
• Resolve booking conflicts, staffing shortages, or any other issues that may arise during the shift allocation process
• Ability to adapt to workload pressures, deadlines and shifting priorities.

Join the awesome team and enjoy these benefits & perks:

• Work from home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a community dedicated to empowering businesses for lasting success. With a global team of over 1000 professionals collaborating across industries and time zones, they aim to uplift individuals for success in both work and life. Recognized as a premier provider of accounting services, they received ClearlyRated's Best of Accounting award eight times and stand out as a top firm for supporting female professionals.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.