BMET I - Valhalla, NY
United States of America - Remote Based
Job Title
BMET I - Valhalla, NYJob Description
Biomedical Equipment Technician 1 – Valhalla, NY
This position supports the Multi-Vendor Biomedical business with our client in Valhalla, NY. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.
Your role:
- Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
- Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
- Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
- Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.
You're the right fit if:
- Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
- Experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
- Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality. Ability to read and interpret schematics and site drawings with minimal assistance.
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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RestrictionsUS work authorization
Benefits/Perks401(k) match 401k up to 7% match Advancement opportunities Diversity and Inclusion Education reimbursement Employee benefits Generous PTO HSA HSA contribution HSA with company contribution Overtime Overtime eligible PTO Sales commission Stock Purchase Plan
Tasks- Customer satisfaction
- Perform preventative maintenance
- Resolve customer issues
- Troubleshoot issues
Biomedical equipment Communication Computer Customer Relationship Customer Relationship Management Customer Satisfaction Defibrillators Field Service Healthcare Lead Generation Maintenance Mechanical Theory Networking Networking Theory Patient Monitoring Preventative maintenance Relationship Management Sales Schematics Service Service repair Technical Technical knowledge Technology Test Equipment Tools Training Troubleshooting
Experience1-3 years
EducationAssociate's Degree Biomedical BSEE BSEET BSME BSMET Business Electronics Equivalent Equivalent combination Sales
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