Biomedical Technician Apprentice (Portsmouth, New Hampshire)

Job Description SummaryAt GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to
medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really
needs—the human touch.

In this role, the Biomedical Technician Apprentice will respond to service calls to evaluate, diagnose, perform repair and
planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence.
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Job Description

RESPONSIBILITIES
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, as guided.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE/customer facility contract, supporting business goals and objectives.
• May assist more experienced technicians on progressive repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
• Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed.
• Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment formal instruction.
• Meet Health and Human Services, as well as Environment Health and Safety requirements.
• Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
REQUIRED QUALIFICATIONS
• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of a 2.0 or higher based on a 4.0 scale) OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.
• Must …