Biomedical Engineer II - Gilroy/San Mateo/San Jose, CA
Remote
This role will be located both on-site at a Client; and also travel between other sites and is therefore provided with a company-paid vehicle. Sites are: Gilroy/San Mateo/San Jose.
At GEHealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. Thatās because we never lose sight of what healthcare really needsāthe human touch.Job Description
Responsibilities :
Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
Effectively communicate and partner with teammates and colleagues.
Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow
up, leading to customer satisfaction.
Implement GE/customer facility contract, supporting business goals and objectives.
Lead, instruct, and assist technicians on basic and complex repairs and resolution.
Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
Share on-call/pager responsibility.
Document all repair actions and submit reports/summaries according to schedule.
Ensure proper care of spares, tools and test equipment, and ensure calibration.
Maintain approved parts inventory.
Manage vendorsā service delivery processes in compliance with GE policies, as instructed.
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.
Qualifications :
Associateās or Bachelorās degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment;
OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment;
OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
The successful applicant must comply with GEHCās standard background ā¦
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Benefits/Perks401(k) Plan Accident Insurance Challenging careers Company-paid vehicle Competitive benefits package Competitive compensation Dental Life, disability, and accident insurance Medical Medical, Dental, Vision Paid Time Off Professional development Tuition reimbursement Vision
Tasks- Collaboration
- Compliance
- Documentation
- Ensure compliance with regulations
- Lead and assist technicians
- Maintain customer relations
- Maintenance
- Perform repairs and maintenance
Analytical Biomedical Engineering Calibration Collaboration Communication Compliance Customer relations Customer Relationship Customer Satisfaction Documentation Electrical Engineering Engineering Maintenance Mechanical Engineering Repair Repairs Service Software Technical knowledge
EducationAS Associate's Degree Bachelor's degree Biomedical Engineering Business Communications Electrical Engineering GED High school diploma High school diploma/GED Mechanical engineering Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9