Billing Specialist

We’re Ookla, the company behind Speedtest, Downdetector, Ekahau, RootMetrics, and an ever-expanding suite of connectivity solutions. Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who enjoy solving complex problems, are motivated to challenge themselves, and are delighted with turning clever ideas into unique products. Millions of consumer-initiated tests are performed through our products and billions of data points are collected globally every day. With all this measurement comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our broader strategy. When you work for us, you are using Ookla data and insights to further our mission to improve connectivity for all. As a Billing Specialist you will be responsible for managing Ookla’s billing operations, ensuring customers are billed accurately and on time, while collaborating with accounting to ensure revenue recognition is aligned with invoice generation. We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk! Expectations for Success

• Invoicing: Issue and send invoices ensuring they align with contract and revenue recognition requirements.
• Ensuring invoices generated electronically (using Oracle Fusion) and presented via email or uploaded into customer procurement tool/portal.
• Monitoring invoice status tracking and updating for all submitted via procurement/portal.
• Review and ensure any required POs are received prior to invoicing and any issues communicated with the sales team.
• Review and accurate invoicing of applicable Sales tax, VAT, and withholding tax
• Communication: Correspond with clients and sales team, answer customer emails, and resolve all invoicing questions and concerns
• Collaboration: Work with other departments to ensure sales and orders are billed accurately and timely such as accounting, sales, and Accounts receivable
• Process improvement: Identify opportunities to improve the billing process and suggest efficiencies
• Reporting/Audit: Ability to prepare and present ad hoc reporting requests and assist with audit support as requested

  RequirementsWe are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you. 

• 3-5 years of experience in a billing analyst or similar accounting role with complex invoicing. Many of the invoices are multi year contracts requiring multiple invoices throughout the contract term to …