Billing Lead

At Apartment List, we’re on a mission to find every renter a home they love at the value they deserve. Finding the right place to live is one of the most important, time-consuming and expensive decisions that all of us make. Getting it right matters. We’ve helped millions of families find a home they love, and we’re just getting started.

Apartment List is seeking a Billing Lead to join our Accounts Receivable team. This is an exciting opportunity to work in a fast-paced team environment for a high growth and profitable tech start-up. This role is pivotal in ensuring the company's billing operations are accurate, compliant, and efficient, directly impacting financial performance and customer satisfaction. The Accounts Receivable team works closely with our sales and revenue analytics functions, and is critical in driving the success of the organization. 

The Billing Lead will be responsible for managing the end-to-end billing process, including the coordination of sales orders, invoicing, and delivery to client portals. Overseeing all billing operations, ensuring accuracy and efficiency in billing processes using Acapella and NetSuite as the primary systems of record. This role involves providing direction to offshore agents responsible for supporting billing tasks, ensuring all billing duties are fulfilled effectively. The Billing Lead will play a critical role in maintaining the integrity of billing data, resolving discrepancies, and optimizing processes to improve overall billing efficiency. This role works cross-functionally across the company to create invoices and resolve any invoice related discrepancies, with high visibility to sales and finance leadership. The ideal candidate will be comfortable with presenting and implementing improvements to our billing and drive the continued automation of our processes. 

Here are the skills and experience you'll need to be successful:

• 5+ years of experience in billing, including managing sales orders and handling high-volume transactions. Proficient in both automated and manual invoicing processes
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Solid understanding of fundamental accounting principles, including Accounts Receivable and Revenue
• Proven expertise in billing, accounting, or financial management with a strong grasp of billing processes and systems
• Experience with NetSuite
• Proficient in Microsoft Excel other Microsoft Office applications
• Ability to effectively manage multiple tasks, prioritize workloads, and perform well under pressure to meet deadlines
• Excellent verbal and written communication skills, with the ability to engage effectively with diverse individuals and …