Billing Associate

Our mission at Curai is to make high-quality healthcare accessible to all. We are fulfilling this audacious mission by building a virtual-first primary care service. Blending high-touch clinical care augmented with artificial intelligence, we are building a scalable primary care model that provides patients with quality care anytime, anywhere, from their mobile phones at a very affordable price. 
Our company is remote-first and we consider candidates across the United States.
We are seeking skilled and experienced Biller/Coder to join our dynamic team. As a Biller/Coder, you will be crucial in completing accurate medical coding, claims submission, and payment reconciliation for our telehealth services. You will collaborate closely with healthcare providers, administrative staff, and insurance companies to optimize revenue cycle management for our telehealth practice.
Who You Are None of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. You…• Have worked remotely before, or have a strong feeling that you'd work well with a 100% remote team, spread across multiple time zones.• Enjoy tackling complex problems that span multiple systems.• Are open to learning new technologies and designing procedures around them.• Have hands on experience with coding and billing claims for submission to payers• Understand this role will require building new procedures as well as operating existing workflows• Are able to clearly communicate both through writing and speaking• Are comfortable creating and delivering coding and billing trainings to our provider group
What You’ll Do• Accurately assign medical codes to telehealth visits based on documentation and guidelines.• Conduct audits to ensure compliance with coding and billing regulations, resolving any discrepancies.• Develop and maintain Curai’s billing and coding policies, procedures, and clinician guidelines.• Perform data quality audits on claims before submission.• Stay current on telehealth coding and billing regulations.• Train staff on coding and billing best practices.• Analyze and address insurance denials, identifying root causes and implementing corrective actions.• Correct rejected claims and manage appeals for timely, accurate resolutions.• Post and reconcile insurance and patient payments to maintain financial accuracy.• Collaborate with payers, patients, and internal teams (coders, clinicians, operations) to resolve billing discrepancies and optimize reimbursement.• Maintain organized records of claims, adjustments, and resolutions, providing leadership with regular updates on trends.• Identify and implement process improvements for post-claims workflows, leveraging technology to streamline operations.
What You’ll Need• Certified Professional Coder (CPC) certification or equivalent.• Minimum of …