Bilingual Long Term Disability Case Manager - CAN, New Brunswick - Full Time Remote
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
RemoteJob Description
Manulife’s Wellness, Disability and Life Team is looking for Canadian Armed Forces Disability Case Managers for our Halifax office (however the role is flexible and remote or hybrid work is optional)
As a Case Manager for the CAF LTD plan, you will be required to support our plan members across Canada through illness, recovery and return to work by providing them with disability benefits and proactive case management focused on return to work. The role involves the ability to apply critical judgment when determining whether to issue disability payments, strong analytical skills when reading contractual wording and medical information, prioritizing and actioning tasks daily and a considerable amount of telephonic communication. This role is specific to the opportunity of working with military Veterans who have served our country, and is often rewarding work.
Responsibilities
Proactively manage a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.
Actioning daily administrative tasks that would include responding to emails and telephone calls within 24 hours, monitoring tasks associated with caseload and sending out correspondence
Assessing claims based on contractual, medical, and vocational barriers
Developing strong relationships and frequent collaboration with plan sponsors, plan members, treatment providers …
Hey, this job isn't fresh anymore!
Search Fresh JobsJob Profile
Regions Countries Benefits/PerksPaid training program Supportive environment
SkillsAnalytical Case Management Communication Computer Critical Judgment Disability Management Financial Services Group benefit knowledge Mental Health MS Office Oral communication Organizational Telephonic Communication Training
Tasks- Assess claims
- Communicate with plan members
- Develop relationships
- Make difficult decisions
- Manage caseload
- Respond to emails and calls
Bachelor’s degree in a healthcare program Counseling Health Human Resources
RestrictionsRole is flexible and remote or hybrid work is optional
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9