Bilingual Functional Rehabilitation Specialist
CAN, Quebec - Full Time Remote
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
RemoteJob Description
The Rehabilitation Service is looking for a motivated person to join its team as a Bilingual Functional Rehabilitation Specialist. Reporting to the Rehabilitation Section Chief of the Montreal office, the functional rehabilitation specialist will assume case management for Montreal and the National Rehabilitation Team.
Responsibilities
Develop and implement innovative functional rehabilitation services and goal-oriented rehabilitation programs for insured persons receiving short- and long-term disability benefits.
Collaborate and communicate effectively, in person or in-person, with colleagues, policyholders, insureds, physicians and other health care professionals to deliver complex and sometimes difficult messages.
Work with our policyholders to develop creative solutions for return-to-work plans.
Contribute to the overall profitability of the disability department by accelerating the return to health and sustainable return to work of insured persons.
Effective budget management
Supplier management: ensuring that we provide our policyholders with the most effective and efficient services.
How will you create impact?
You will improve the lives of people across the province by finding innovative and sustainable solutions.
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone
What we are looking for
Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Hold a relevant university degree (health, mental health, psychology, HR or other)
Have a valid driver's license and a car is required
RSO, CPAB or other insurance-related training would be an asset
Extensive experience in disability or functional rehabilitation (5 years) or several years of experience in active rehabilitation
Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards
Experience in budget management
Know Windows, Word and Excel software
Be able to handle a heavy workload as well as the stress and pressure of multi-task and direct communication with policyholders
Have interpersonal skills and be able to manage conflicts
Ability to make difficult decisions with significant impacts for policyholders
Proven ability to solve problems
Analytical skills and proven organizational skills
Be able to work independently and in a team
Be accurate and thorough
Demonstrated ability to brainstorm creative solutions
Interest in wanting to support individuals to return to work
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.Boundless opportunity
We create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
#LI-REMOTE
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Quebec - Full Time RemoteSalary range is expected to be between
$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
ApplyJob Profile
Must be bilingual in French and English Valid driver's license required
Benefits/PerksBenefits packages Boundless opportunity Career growth opportunities Community investments Competitive salary Competitive salary and benefits Competitive salary and benefits packages Continuous innovation Flexible work Flexible work policies Growth trajectory Leadership opportunities Professional development Professional development and leadership opportunities Skill development Values-first culture Work-life balance
Tasks- Budget Management
- Collaborate with stakeholders
- Develop rehabilitation services
- Make difficult decisions
- Manage return-to-work plans
Analytical Bilingual Bilingual Communication Budget management Case Management Communication Conflict Management Counseling Creative Solutions Excel Financial Services Functional rehabilitation Interpersonal Leadership Medical terminology Mental Health Organizational Problem-solving Psychology Reporting Stress management Training Windows Word
Experience5 years
EducationCounseling Health HR Human Resources Mental health Psychology University Degree
CertificationsCPAB Insurance-related training RSO
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8