Bilingual (French) LTD Case Manager

WHO ARE WE?   Disability Management Institute (DMI) offers small and medium sized employers flexible innovative solutions to their disability management needs. Our specialties include: WCB/WSIB Claims Management, Self-Funded Sick Leave Adjudication, and Non Occupational Absence Management, Return to Work Planning and Disability Management. Ranging in size from 5-2500 employees our clients span the public and private sectors and cover a wide range of industries.  

YOUR ROLE

We are currently looking for a Bilingual (French) Long Term Disability (LTD) Case Manager to work remotely in Canada. The role will adjudicate Long Term disability claims within established timeframes and within the scope of the policy while ensuring excellent customer service. 

YOUR IMPACT

• You will interview claimants and employers to gather relevant claim information.
• You ensure all claims are processed in date order, in accordance with the agreed upon service standards for each Client.
• You utilize available resources to assess diagnosis and treatment plans. Where appropriate liaise in a professional manner with insurance agencies, doctors, employees, management, lawyers, etc., ensuring that only allowable information is released to recognized recipients and that all information is released in writing.
• You draft and deliver written correspondence identifying claim activity and next steps.
• You participate in claim conference calls with employers and team lead.
• You work collaboratively with the Rehab Coordinator to minimize duration of absence and return claimants to work.
• You maintain confidentiality over client and corporate records and medical claims information.

THIS IS YOU

• Minimum 5 years of claims experience in a group insurance environment
• Minimum 3 years of experience adjudicating Long Term Disability claims
• Post secondary degree or diploma or equivalent experience.
• Ability to fluently communicate in French (written and verbal)

THIS IS NICE

• Familiarity with medical terminology and disability contract language
• CEBS, CIP, or LOMA designations 
• Medical background (i.e.. Occupational Therapist, Kinesiology, Nursing, Physiotherapist)

WHAT YOU'LL GET   In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer:

• Our company-wide vacation policy guarantees a minimum of 3 weeks' vacation
• Flex days to help you achieve that work-life balance
• Wellness programs to support you in and out of the office
• Learn and grow with us through our employee education program
• Participation in our Happy Friday program

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