BHD Information System and Revenue Manager

Current employees: Please apply through the employee portal to be considered for this opportunity.

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THIS WORK MATTERS!

The Behavioral Health Division (BHD) Information Systems and Revenue Manager oversees the planning, establishment, execution, and evaluation of two multifaceted program areas within the Behavioral Health Division: 1) Revenue and Records Management - oversight of billable revenue for all medical billing programs in BHD, 2) Records Management Team and Privacy to support the Division's 350 staff and ensure timely filing and investigating of privacy incidents. Each program provides distinct services, operations, and/or functions which provide specialized professional services and achieves well-defined set of objectives. The position oversees subject matter expert leads in addition to other direct reports across these two distinct program areas. This position directs and approves through subordinates the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce. This position advises on the most complex and sensitive issues and projects. This position develops, defines, and conceptualizes new enterprise or joint ventures among various agencies to create innovative or more effective services to meet BHD business needs. This position will receive support and direction from the BHD Quality Manager (QM).

As the BHD Information Systems and Revenue Manager, other duties will include:

Personnel Management

• Oversight/management of lead workers, who directly supervise/lead the Billing and Revenue Support and the Clinical Records Unit. 

• Manage leads and direct reports with a broad array of work responsibilities across the Revenue and Records teams. 

• Provide day-to-day supervision of activities; monitor work performed to meet agreed upon goals and objectives. 

• Develop work procedures consistent with county and department policy, establish work schedules, work objectives and target dates. 

• Recommend and assist in the implementation of goals and objectives; evaluate operations and activities of assigned responsibilities. 

• Provide professional content supervision and project management to projects in each unit including Evolv programming, Records management and enhancement assistance. 

• Identification of staff skill sets and desired future goals; provide staff opportunities for growth and development and offer training opportunities consistent with long-term staff vision that also align with the mission of the Division. 

• Initiate personnel action as appropriate such as promotions and transfers as well as disciplinary actions as needed using progressive disciplinary practices. 

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