Benefits Specialist

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary

This position is responsible for managing the administration and communication of various employee benefits programs. Manages vendors and projects and participates in program redesign and implementation sessions. This position provides support and administration in the areas of benefits and HR systems within the framework of the Total Rewards model. This will involve data-entry tasks, auditing, providing customer service to employees and managers, and leading benefits related projects. Serves as subject matter expert on full range of employee benefit plans and programs.

Responsibilities

Essential Functions

Benefit Plan Admin

• Serves as subject matter expert (SME) for benefit plans, creating reports and preparing reconciliations
• Creates benefits communications and conducts benefits onboarding education and enrollment
• Assesses eligibility, provides guidance/clarification on benefits plans, and resolves complex benefits issues (in partnership with broker, carriers and/or payroll as needed)

• Leads, plans, coordinates, and implements Annual Enrollment, which includes, but is not limited to, communications, trainings, vendor updates & changes, plan design changes, ADP configuration/testing/reporting/auditing, and other related items

• Provides customer service support to all team members with questions and requests related to benefit plans and ADP Benefits
• Responsible for self-billing and billing reconciliation in collaboration with the Finance team
• Responsible for administering & maintaining compliance & operational efficiencies for all benefit programs, including but not limited to life and disability, medical, dental, vision, HSA, FSA, and 401(k), supplemental benefits, pet insurance, legal/ID theft, COBRA, etc.

• Acts as liaison between employee and plan vendors to provide claims resolution, when needed

• Responsible for all ACA reporting & maintaining compliance
• Maintain awareness and understanding of new and existing laws, regulations and guidance applicable to plans including, but not limited to, the ACA, ERISA, HIPAA, CARES Act, Section 125 and COBRA, etc.
• Processes 401(k) contributions and reporting
• Provides due diligence and integration support for merger and acquisition activity
• Collaborates on special projects with other key stakeholders such as Payroll, IT and other HR teams; function as subject matter expert on benefits in these projects.
• Provides support to Senior Director, Total Rewards

Leaves + Work Comp

• Manages Leaves of Absence/Absence Management in coordination with various state & local laws, which includes leave administration reports, notifications, processing payroll LOA forms, PTO usage/benefit premiums and communications with impacted team members
• Manages corporate & state Workers Compensation plans including claims management, vendor relations, communications and coordination with other leave laws
• Research, analyze and apply federal, state, and local leave laws and regulations to ensure compliance

Qualifications

Required Qualifications

• Bachelor’s degree 
• 6 - 8 years of benefits processing experience
• Must have exceptional aptitude for accuracy and timeliness
• Interpersonal effectiveness, especially relationship and team building
• Excel proficiency
• High level of skill in handling sensitive and confidential situations/information with the demonstrated ability to maintain strict confidentiality
• Ability to take ownership of work and look for ways to improve and streamline processes
• Eagerness in solving day-to-day operational issues of varied scope and complexity
• Strong customer service skills
• Flexible and dependable. Must meet deadlines regardless of schedule
• Strong organizational skills and attention to detail
• Ability to multi-task as well as work quickly and accurately

Desired/Preferred Qualifications

• Knowledge of ADP products
• Proficient in Microsoft Office Suite, including PowerPoint
• CEBS coursework preferred

Additional Information

C1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)* HSA with + Employer Contribution* In-vitro Fertility (treatment coverage)* Dental* Vision (2 plans: 12-month and 24-month frames allowance)* FSA Plans (Healthcare, Dependent care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid Life Insurance* Employer-paid Short + Term Disability* Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)

* Paid Parental Leave (4 weeks at 100%)* Employee Assistance Plan* Voluntary Life Insurance* Legal/ID Theft Plans* TeleHealth Options* Wellness via Omada Health (healthy living solution)* Travel Assistance* Business Travel Accident Coverage* Employer-paid Pet Telehealth* Accident Insurance* Critical Illness Insurance* Hospital Indemnity Insurance* Volunteer Time Off

* On Demand Pay (Daily Pay)

Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>

Pay Range

$60,000 - $90,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.

Notice of E-Verify Participationhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>Right to Workhttps://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>