Benefits Analyst

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We have a great opportunity to join the Benefits Total Rewards Operations team!

As a Benefits Analyst, you will have the opportunity to directly impact the wellbeing of our associates. You will be part of a creative and collaborative team working towards a shared purpose. Your compassion, empathy, and expertise will be crucial in ensuring that our associates are informed and understand the company’s health and welfare plan offerings.

Location:

This role is approved to be either Remote within the United States or Hybrid for associates out of our Corporate Offices in Newport News, VA, in accordance with company policy.

Responsibilities:

• Administer the day-to-day operations of the Leave of Absence programs including reporting, validations and resolving inquiries from associates and vendors.

• Research and resolve escalated, complex health and welfare benefit coverage issues, administration, or system related topics by consulting with third-party vendors, Total Rewards COE, and associates, as necessary.

• Analyze the Benefit team’s ServiceNow case metrics, data, and trends to assess the effectiveness of existing processes, knowledge content, and make data-driven recommendations for improvements.

• Support the administration of all health and welfare benefit programs and ensure all benefit practices enforce company policies, industry regulations, and legal requirements.

• Process benefit vendor invoices in a timely and accurate manner.

• Provide support for program and project related activities, including Open Enrollment.

• Maintain benefit records and standard operating procedures for administering benefit coverage.

• Conduct regular audits and research/resolve findings.

• Participate in and support a high-performance culture inclusive of continuous improvement mentality and action.

• Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements.

• Regular and reliable attendance.

Qualifications:

• 2-4 years of benefit administration knowledge and experience.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable conclusions.

• Meticulous with a focus on accuracy.

• Ability to organize and prioritize work.

• Demonstrated ability to build trust and credibility through exceptional customer service skills in a virtual setting.

• Ability to work independently and as part of a team in a fast-paced environment.

• High degree of demonstrated experience in using Workday, Teams, ServiceNow, and Microsoft Office software highly preferred.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information