Benefitfocus Test Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage, and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs. 

Get to Know the Opportunity:

The Test Manager is responsible for the planning and project management of all testing activities required to bring our clients live on the Benefitfocus enterprise platform.  The Test Manager works closely with our clients, the Benefitfocus Project Manager, and the other Benefitfocus project team members throughout the test effort to ensure successful delivery of a quality solution.  The Test Manager must ensure proper management of the testing activities, including workstream management, risks / issues management, escalations, status reporting, etc.  This is a full-time position that requires excellent communication, organization, and time management skills.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. 

The Contributions You’ll Make:

• Plan testing scope and timeline for assigned projects.
• Manage testing activities on implementations, including component, system, and UAT testing.
• Manage a number of projects and test efforts simultaneously.
• Attend design meetings and identify downstream dependencies impacting testing success.
• Create and maintain integration test plans in accordance with internal and external project plans and technical requirements.
• Maintain visibility into the status of test environments and ensure that they will be available and updated as needed for testing.
• Coordinate internal system testing of solution functionality prior to external testing with clients.
• Facilitate testing kickoff and be the main point of contact for all client coordination required to complete client-involved testing.
• Facilitate regular status meetings with the clients and the Benefitfocus internal project teams.
• Drive testing activities progress across the areas of application configurations, data integrations, reports, data imports, etc.
• Work closely with the client and Benefitfocus Project Manager to track testing status against the project plan / test plan.
• Coordinate issue identification and tracking along with troubleshooting: execute issue resolution and escalation of critical issues during testing.
• Address outstanding issues and mitigate project risks to ensure a timely implementation.
• Gain client signoff on testing activity milestones.
• Maintain an active status view of all projects and ensure risk / issue identification and escalations to ensure project remains on track.
• Ensure that the project management tools are maintained with accurate status information.
• Maintain a thorough knowledge of the Benefitfocus enterprise platform and products.
• Maintain a working knowledge of industry concepts, terminology, events, and trends.
• Other duties as assigned.

Required Knowledge & Experience: 

• 5-7 years of experience in software testing, quality assurance, or related area.
• Experience working with health plan carrier partners.
• Excellent written and verbal communication skills.
• Excellent presentation skills and ability to lead meetings.
• Ability to excel in a fast-paced environment.
• Exemplary organization skills and time management skills.
• Ability to handle stressful situations.
• Ability to manage multiple, simultaneous, & competing priorities.
• Candidates must be a self-starter and be effective at times without clear direction.

Preferred Knowledge & Experience:

• Bachelor's degree in a related field strongly preferred.
• Knowledge of benefit plans/structures is a plus.
• Knowledge of 834 or other data exchange formats is a plus.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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