Behavioral Health Advocate

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

ABOUT THE ROLE

Reporting to Behavioral Health Leadership, the Behavioral Health Advocate is an important member of our collaborative care team. You’ll work directly with patients who have primary behavioral health disorders with comorbid medical diagnosis’ and work side-by-side with primary care providers and licensed social workers (LCSW/LMSW) to facilitate meaningful patient engagement and person-centered care. You’ll assist in maintaining care plans tailored to patients’ needs and behavioral health treatment goals.

Additionally, you’ll be a primary liaison with community based groups ensuring our patients are tapping into resources to address their social needs such as supportive housing organizations, legal aid, and behavioral health providers.

The Behavioral Health Advocate is an in-person role supporting patients Syracruse, NY and surrounding counties. 

Here's what you'll do:

• Travel to patient’s homes with other Galileans as well as independently to provide longitudinal care to our patients
• Conduct community-based outreach to locate and engage our highest acuity patients
• Meet with patients in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs.
• Assist patients with the coordination of services from various settings as appropriate, including facilitating discharge from acute and alternative settings and providing Care Coordination throughout the continuum of care.
• Become the ultimate go-to for our patients, building and strengthening relationships with patients, families, and the broader community
• Preliminarily assess patients for acute behavioral and physical health needs, generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement.
• Document in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member are …