Banquet Server | Breakfast & Lunch Shifts

Department Overview:

Welcome to The Madison Concourse Hotel and Governor’s Club. With our location right in the heart of Madison, near State Capitol, State Street, Overture Center, lakes, University of Wisconsin campus and Monona Terrace Convention Center, it’s easy to see why we are Madison’s hotel.

Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be one of the nation’s most successful independent hotels. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel.

Anticipated Hours Per Week

10 to 25

Schedule:

The ideal candidate for this opportunity will have the availability to work breakfast and lunch shifts, with shifts starting as early as 4:00am. Great position for students with variable schedules or applicants looking for a second job.

Salary/Wage Range:

Hourly $18.00 to $32.00

Number Of Positions

2

Position Summary/Job Duties:

Are you friendly, enthusiastic, and have a passion for great customer service? Are you looking for a job with a flexible schedule? Only available 2 days a week until 3pm, no problem! We have a variety of shift schedules available as early as 4:00am (weekend availability strongly preferred). The ideal candidate for this opportunity will have the availability to work breakfast and lunch shifts, with shifts starting as early as 4:00am. Great position for students with variable schedules or applicants looking for a second job. Average wage $18-$32/hr+. Refer your friends and earn extra $1,000 bonus!

As a Banquet server, you're responsible for ensuring banquet guests have a flawless dining experience here at the hotel. This includes:

• Working as a team to provide great service to guests during the meal
• Serving plated meals or monitoring buffet meals to ensure fresh food is replenished and any used plates removed
• Setting up water pitchers or other table settings prior to the meal
• Lifting and carrying trays with 8-10 meals and serving them to guests
• Cleaning up during and after the meal 
• Doing side work, such as rolling silverware and napkins, or cleaning
• Other work duties as assigned

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:

• Free employee parking underground
• Free employee meal every shift
• Discounted hotel rooms
• 401-K matching retirement plan
• Paid time off
• $1,000 employee referral bonus!
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
• Pet Insurance for part time and full time employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

Full time positions also offer:

• A robust Quartz health insurance plan - Our best plan has NO deductible! 
• Delta Dental insurance
• Vision insurance
• Company-paid basic life insurance and short term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Qualifications:

Behaviors

Required

• Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

• High School or better.

Experience

Preferred

• Previous hotel experience helpful
• Previous banquet or serving experience helpful

Physical Demands

Regularly required to stand; walk. Frequently required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Regularly lift and/or move up to 10lb., frequently lift and/or move up to 25lb., and occasionally lift and/or move up to 50lb.

Application Instructions:

Please visit us online at www.concoursehotel.com/careers

 

Contact:

Org: The Madison Concourse Hotel
Contact: Amanda Sinclair
Web: www.concoursehotel.com/careers
Email: asinclair@concoursehotel.com
Apply