AWS Consultant - London, England, United Kingdom - Remote

Every day, we help teams deliver business value on the AWS cloud. We work with customers across a number of sectors, including e-commerce, media, healthcare, and FinTech. The infrastructures we work with support millions of pounds of transactions every month.

Working with other Scale Factory colleagues, you’ll help our B2B SaaS customers build and operate their cloud solutions, working with their engineers to put together a foundation of good DevOps & SRE practice, helping them move faster, maintain uptime, and keep their secrets safe and secure.

Most of our customers are currently based in the UK, where we're currently looking to hire in.

In this role you will:

• Work directly with customers and tailor your approach to their situation
• Maintain existing client relationships
• Review infrastructure and processes against AWS’ frameworks and our own
• Understand our consulting packages and when they would be a good fit for customers
• Provide recommendations and guidance on good infrastructure and DevOps practice
• Coach and teach customers’ staff, and Scale Factory colleagues
• Get hands-on with implementation either solo or as part of a small delivery team

The base salary for this role is £70,250. There are opportunities to earn more by contributing to value-add activities such as project leadership, public speaking and business change initiatives.

Individual technical excellence alone is insufficient for this role. You’ll also need solid communication skills and the ability to work collaboratively as a multiplier within the organisation.

This isn’t the role for you if you’re not interested in investing in communication skills, or if you want to hide away from other people, cutting Terraform code and tuning RDS parameters (although we still do plenty of that). But if you’re friendly, curious, and collaborative, you’ll do well here.

Our website has more information about careers at The Scale Factory

We’re friendly and inclusive, so if you have the skills and the experience, please apply no matter your age, gender, race, sexuality, religion, or physical ability.

The ideal start date for this role is between 1st September 2024 and 1st October 2024.

Requirements

As a consultant you should have the following skills:

• Hands on experience with AWS and Linux workloads
• Hands on experience with Infrastructure as Code (e.g. Terraform, CloudFormation, etc.)
• The ability to continuously learn new skills and technologies
• Work directly with clients and colleagues, showing empathy, working collaboratively, and communicating clearly
• Manage the time spent on client work, internal projects, and personal development effectively
• Great communication in spoken and written English

If you are unsure if you meet these requirements, consider applying anyway. Some of our best candidates were the ones that were humble enough they thought they shouldn’t apply. The first step is just a quick Zoom call, so the downside is low.

Being able to demonstrate any of the following would be advantageous:

A good understanding of some of the core AWS services:

• VPCs/Networking
• IAM
• A compute service (e.g. EC2, containers, serverless)

Experience working with the suit of DevOps tools:

• Monitoring/Observability tools (Cloudwatch, Prometheus, DataDog, etc.)
• CI/CD tools (CodePipeline/CodeBuild, Jenkins, GitHub Actions, etc.)
• IaC tools (Terraform, CloudFormation, Serverless Framework)
• Containers and orchestration tools (Docker, ECS, Kubernetes)

Being able to demonstrate non-technical skills:

• Linking technical outcomes to business outcomes
• Explaining complex technical concepts and best practises simply
• Troubleshooting and researching problems independently
• Can handle questions in areas outside your expertise, accurately explaining the limits of your current understanding, and suggesting next steps
• Prioritising work according to the client’s goals and resources

Benefits

Full details of our benefits can be found on our website

In brief:

You’ll have 25 days holiday per year (plus bank holidays), and you’ll start with 10 Development Days per year.

The benefit most Scale Factory consultants will tell you they find the most valuable is our flexible working policy. Our team have a great deal of freedom in where and when they work.

You’ll get a powerful laptop computer, as well as all the accessories you need for a comfortable and ergonomic working environment.

We provide access to a BUPA Employee Assistance Program (EAP). Scale Factory colleagues, and their families (over 16 years old) can call a helpline number at any time of day to get emotional and practical advice and support on a range of topics.

Once you’ve passed your probation period, we provide a number of other benefits:

We provide (optional*) private health insurance through Vitality, which also delivers various rewards for staying active, focusing on mental health, and buying healthy foods.

We pay into a Nest Workplace Pension Scheme on your behalf, at a higher percentage rate than the statutory minimum.

We provide Aviva Group Life and (optional*) Critical Illness Insurance policies, to help provide some financial safety to you and your loved ones in case something goes wrong.

Salary reviews take place twice a year in April and October. Reviews will take into account your progression through our career framework and any new responsibilities you've taken on.