Auto Claims Trainer-Lead

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The L&D Manager is responsible for developing, implementing, executing, and refining Learning & Development strategy, programs, processes, accountabilities, and/or policies to deliver customer-centered products in an efficient and cost-effective manner that align to business unit and enterprise strategies.

**We are seeking an Auto Claims Trainer - Lead for our Auto department in Dallas, Texas. This in-person role will involve designing and delivering auto claims training. It’s an exciting, brand-new position with NatGen/Allstate! The ideal candidate will have several years of leadership experience, including recent technical experience in writing estimates. If you're ready to take the next step in your career and grow with a stable organization, we encourage you to apply and help us shape this new program! **

Job Description Summary

This role is responsible for developing and executing learning strategies for the Auto New Hire and Experienced Refresher Classes at the Dallas, Texas location of Allstate and National General Insurance. The position focuses on designing and delivering training that aligns with business and enterprise strategies. The ideal candidate will have 5 or more years of experience with insurance field claims handling.

Key Responsibilities  

• Measures learning effectiveness and shares recommendations to help improve learner understanding.
• Maintains, evaluates and adapts complex learning offerings to ensure alignment with business or enterprise need.
• Develops, designs and delivers learning offerings that are aligned to business and enterprise strategy as part of an agile team; Ensures talent management practices are understood and supported consistently within learning offerings; Drive and influence adoption of skills-based culture to empower and develop meaningful business-relevant skills.
• Provides on-going consultation with clients to ensure learning offerings are in line with business and enterprise strategies.
• Leads large scale projects in partnership with business partners, client services, other cross-functional teams and/or learning teams.

Education

• 4-year bachelor’s degree (Preferred)

Experience

• 5 or more years of experience

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may …