Audiology Assistant/Hearing Technician

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Part-time Audiology Assistant / Hearing Technician

Position Spotlight:

• Part-time role, 2 full days per week at Ann Arbor clinic. Some flexibility on days.
• Travel within 50- mile radius of Ann Arbor is possible for outreach efforts.
• Triage patient care in clinic, patient intake/check-in or out, data entry, answering phones.
• 1 day per week spent on patient and professional outreach in the community, supporting Cochlear sponsored educational plans.

Change people’s lives and love what you do!  Cochlear is the most recognized brand in hearing health care.

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! This is a rare opportunity to work for Cochlear Clinical Services, LLC., a wholly owned subsidiary of Cochlear Americas. This part-time role will focus one day per week in the clinic supporting a cochlear implant Audiologist in Ann Arbor and one day per week devoted to community outreach and education.  

Key Responsibilities

• Assist with Cochlear implant evaluations which includes operation of diagnostic audiometric equipment under the supervision of an Audiologist.
• Responsible for being the technical expert for candidates and recipients by providing product support for the entire Cochlear portfolio (Baha, Cochlear Implants, and Hearing Aids).
• Assist with cochlear implant activations. Support interface connections between the patient processor, programming software and remote audiology support.
• Initiate approved patient and professional outreach/marketing methods and work with team members to execute.
• Must be able to travel within a 50-mile radius of the physical clinic location in Ann Arbor.
• Maintain patient records incompliance with privacy regulations.
• Clinical office supply ordering, inventory, assisting RMA’s.
• Other duties as assigned.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

• Strong computer skills (preferably in Microsoft Suite)
• Proficient experience utilizing common office resources (phone, copier, and email)
• Ability to work in a fast-paced environment and balance/manage multiple, changing priorities
• Excellent written and verbal communication skills
• Follows through on commitments, meets deadlines, takes responsibility for actions, and shows consistency between words and actions
• In role related tasks, identifies and communicates opportunities for improvement
• Proven ability to work independently and collaboratively.
• Must possess a valid drivers license and have access to reliable transportation.

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Pay Range in the United States: $28.00 - $29.00 per hour, based upon experience, as well as an annual bonus opportunity of 5% of base salary. Exact compensation may vary based on skills, experience, and location.
• Part-time roles are not eligible for medical benefits but are eligible for 401(k) and subsequent employer matching.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information.  May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external).  Influence, organization/classification of information and planning are also required.

The work environment is a clinic environment; this represents the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.  

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law.  In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities.  If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.