Associate University Registrar, Compliance

About the Department

The Cornell University Office of the University Registrar (OUR) implements and monitors many academic and administrative policies in coordination with academic units, departments, colleges, and schools to facilitate faculty teaching and student learning. The Office of the University Registrar acts as the steward of academic and student information. The Office of the Registrar champions the constant renewal of student information systems, adapts operations to changing academic needs, federal, state, and institution policies, and evaluates administrative processes for services improvements. 

The Opportunity

Reporting to the University Registrar, the Associate University Registrar, Compliance reviews and interprets federal and state regulations that impact OUR and the constituents the office serves, and collaborates to implement compliant business processes and policies as appropriate. This position partners with various offices across campus including Financial Aid and Student Employment, Institutional Research and Planning, the Bursar’s Office, the Office of Enrollment Compliance and Design, Athletics, University Audit, University Compliance, and Cornell’s colleges and schools to develop strategies and policies that foster a comprehensive compliance program and supports Cornell’s compliance with federal and state regulations.

The responsibilities of the Associate University Registrar, Compliance include:

• Develop and manage the implementation of compliance plans as a part of an overall compliance program.
• Proactively educate staff on compliance regulations.
• Provide guidance, direction, and analysis for the dependencies between business processes, information systems, and data as they relate to compliance.
• Ensure business processes are documented to support business continuity.
• Oversee enrollment reporting to external entities, including but not limited to: meeting reporting requirements as outlined by the US Department of Education and providing enrollment data to third party servicers managing critical processes, such as the National Student Clearinghouse.
• Serve as the NCAA and Ivy League eligibility officer, overseeing all functions of the NCAA and Ivy League athletic eligibility requirements.
• Oversee all Veterans Administration benefits eligibility and reporting functions, including certification of all students utilizing veteran benefits.
• Provide leadership and oversee OUR’s Compliance team.

We seek a dynamic, collaborative professional who possesses creative thinking, thoughtful leadership, effective communication, self-motivation, organization and attention to detail along with the ability to work under pressure and challenge the status quo.

This position will be considered for a fully remote work location within the United States, with occasional travel to campus. However, we would be delighted to welcome applicants interested in fully onsite or hybrid work arrangements.

What We Need:

For full consideration, applicants must include both a resume and cover letter with their application. 

• Bachelor’s degree with at least 3years of experience, or equivalent combination of education and experience, in a student services office with an in-depth understanding of student records administration.
• Significant experience interpreting federal and state regulations and implementing successful programs and processes to ensure compliance.
• Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
• Exceptional reasoning, analytical, data management, and communication skills.
• Experience in reporting and data analysis and in the use of reporting tools such as Tableau and ad hoc query tools.
• Understanding of student records administration, including knowledge of current enrollment policies and processes, as well as academic policy trends.
• Understanding of FERPA and knowledge of privacy and confidentiality rules as they relate to student information.
• Supervisory experience.
• Strong leadership skills and the ability to establish effective and productive working relationships within and across teams and stakeholders.
• Working knowledge of all areas providing student and academic support services: Bursar, Financial Aid, colleges and schools.
• Familiarity with standard office software packages.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t:

• Experience with PeopleSoft Campus Solutions, Perceptive Content, or similar imaging solutions and electronic forms with supporting workflows.
• Experience writing and updating policies.
• Experience supporting compliance in withdrawal/leave of absence policy.
• Experience navigating enrollment and degree reporting regulations, including National Student Clearinghouse (NSC) and National Student Loan Data System (NDLDS) reporting.
• Experience interpreting NCAA and Ivy League eligibility rules and policies.
• Experience interpreting Veterans Administration eligibility rules and policies.

Rewards and Benefits:

• The position is located in Ithaca, New York. The position may allow for the flexibility to work remotely at a location of employee’s choosing within the United States. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa sponsorship and relocation assistance is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.