Associate Professional Learning Operations Specialist

At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

Summary: The Assignment and Business team consists of effective communicators who are highly collaborative, creative, and responsive to the needs of educators, the Professional Learning team, and other internal partners.  They support successful implementations of Curriculum Associates products through the assignment of Professional Learning Specialists and Educational Consultants to deliver professional learning sessions.  Associate Specialists work to build proficiency and expertise within the core functions of their role.  As Associate Specialists gain experience with business processes, policies and their portfolio management, the make-up of their scope and region will adapt with the knowledge and experience gained. 

The impact you will have:

• Manage PL Specialist assignments, balancing utilization, travel, and certification 

• Dispatch assignments in a timely manner, informed by departmental strategy 

• Support data integrity initiatives and processes, including rolling over records from one school year to the next, checking for funding and expiration of sessions. 

• Partner with PL Field leadership to ensure alignment and buy-in on assignment strategy; refine on an ongoing basis as landscape changes 

• Monitor national and regional PL demand, increasing utilization and organizational reach  

• Will demonstrate knowledge of regional and national capacity and proactively collaborate with Engagement Ops, the PL Field, and Sales teams to ensure exceptional service to educators 

Required Job Skills and Abilities:   

• Capability to prioritize high volumes of work with intrinsic motivation to meet elevated levels of success

• Ability to be strategic and solutions-oriented to support educator need

• Knowledge of CA’s professional learning offerings and products with continued persistence to deepen command of content as content and products evolve

• Ability to analyze data to drive assignment strategies and meet educator needs for scheduling professional learning

• Strong listening skills, effective written and verbal communicator able to tailor information to different audiences based on context

• Highly organized and detail-oriented with ability to leverage multiple data sources to make quick and effective decisions

• Seeks opportunities to drive continuous improvement and efficiency via systems-focused thinking

• Strong problem-solving skills and confidence; approaches obstacles with solution-oriented mindset, creativity, objectivity, authority, calm, and professionalism

• Skilled at relationship-building with a relentless service orientation, focusing on delivering the best possible outcome to internal and external stakeholders

What we are looking for:   

• A minimum of 1 year of experience in delivery and/or management of operational services and support  

• Familiarity with the K-12 education landscape, with a high-level understanding of how adult learning factors into education leader priorities  

• Experience in working in a high-volume operations setting  

• Bachelor’s degree, or equivalent experience, required   

Pay Range: This role’s range is $37,875 - 59,375. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.

Benefits: Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan and receive an employer match. Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

Travel: 10% to company offices and occasionally to educator sites.  

Working Environment: Typical Office Environment