Associate, Market Readiness - Remote

Hi, we're Oscar. We're hiring an Associate to join our Market Readiness team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate, Market Readiness assists with implementation of market and growth strategies from Strategic Greenlight through Go-to-Market with a focus on mitigating operational, financial, and regulatory risk. Works closely with stakeholders to identify and implement project management fundamentals and standards in support of various project/program related tasks of varying sizes, as well as individual work on small scale projects to ensure operational success for the Insurance Business.

You will report to the Manager, Market Readiness.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,995 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders 
• Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
• Meet with stakeholders to discuss program status and goals
• Oversee implementations end to end to ensure program success
• Partner with other departments and various stakeholders to ensure operational excellence
• Analyze program risks; ability to anticipate risks and issues. This includes proactive flagging of issues, managing escalations, and tracking and helping to resolve risks and issues.
• Ensure proper controls and monitoring are in place for the program
• Work with leadership and program stakeholders to lead program retros and assess program strengths and weaknesses
• Ensure proper metrics are in place to measure program success
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years of experience with end to end project management
• 2+ years stakeholder management experience
• 1+ years Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
• 1+ years experience in change management and process improvement
• Experience with project management software (i.e. monday.com)

Bonus Points

• PMP or Six Sigma Certified 
• Experience with Quality Assurance (QA)
• Experience with payers offering ACA/health exchange insurance 
• Experience using analytical tools, including in Microsoft Office and Google Suite

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency: 

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.