Associate Field Service Engineer
Atlanta - Home Based
Please click here to apply through our internal career site Find Jobs - Elekta.
Want to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don’t just build technology. We build hope for everyone dealing with cancer.
We are looking for an Associate Field Service Engineer to join our team!
Preferred location: This is remote which requires the selected candidate to reside/relocate in the surrounding area where the position is located (Indianapolis, IN area).
As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.
Responsibilities:
Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
Perform supervised calibrations and preventative maintenance on their designated modality.
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
Parts inventory management.
Provide product feedback to home office.
Maintain all company-leased equipment, including company automobile, parts, and tools.
Perform other related duties as assigned or requested.
What you bring:
We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:
Associate degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
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Close-knit company culture Flexible Spending Account Opportunity to make an impact Paid Vacation and Holiday Professional development Remote work Tuition reimbursement Upward mobility Wellness reimbursement
Tasks- Communication
- Inventory management
- Manage parts inventory
- Provide product feedback
- Troubleshoot and repair equipment
Blueprints Communication Customer service Electronics Hand tools Inventory Management Mechanical aptitude Mechanical repairs Oscilloscopes Physics Preventative maintenance Repairs Schematics Software Test Equipment Troubleshooting Wiring Diagrams
EducationAssociate degree Electronics Equivalent experience Physics
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9