Associate Director, Technology & Data Lead - Remote

Job Description Summary

The Technology and Data Lead will oversee and manage the technology platforms required to support the Meetings, Congress and Events Team. This includes ensuring the platforms are efficient, user-friendly, and aligned with business needs, leading ongoing improvements and product roadmap, analyzing, and recommending new platforms, leading their implementation, and providing training and support to end-users throughout the transition and post-implementation phases.

 

Job Description

Location: East Hanover, NJ - Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to about 5% travel.

Your Key Responsibilities:

• Business owner for technology platforms required to support Meeting, Congress and Events operations i.e. Centris (HCP Program database & submission workflow), On Demand Content Portal, Registration Portal, Webcast and Virtual meeting portal, CVENT etc.
• Handles product development roadmap to ensure platforms evolve to meet business needs and are in line with industry best practice.
• Ensure the platform has an efficient and seamless interface and user experience for Field Users, Speakers, and Attendees
• Leads ongoing platform enhancements, feature updates, product additions and platform testing.
• Leads data flows in and out of technology platforms - Roster, STRATUS (Transfer of Value reporting), Master Data Management etc.
• Manages any technical issues identified with the systems and works with appropriate stakeholders and vendors to resolve.
• Analyze the current platforms and evaluate the feasibility and suitability of new platforms to meeting changing organizational needs.
• Research and recommend the most appropriate technology platform based on factors like functionality, scalability, security, and compatibility with existing systems.
• Oversee the technical implementation of any new platforms, including system architecture design, data migration, integration with other systems, and customization.
• Develop and implement testing plans to ensure the new platforms meet the required standards and resolves any issues or bugs.
• Deliver training to end-users and support during the transition and post-implementation phases.

Role Requirements

Essential Requirements:

• Bachelor's degree in a relevant field such as computer science, information technology, or engineering is required.
• 7+ years of relevant experience in platform management, technology implementation, and project management is essential for this role.
• Familiarity with data management and integration, as well as experience in working with data flows and databases, is important.
• Experience …