Associate Director, STARS Improvement

Remote US

Become a part of our caring community and help us put health first
 The Associate Director, STARS Improvement develops, implements, and manages oversight of the company's Medicare/Medicaid Stars Program. Directs all STARS quality improvement programs and initiatives. The Associate Director, STARS Improvement requires a solid understanding of how organization capabilities interrelate across department(s).

The Associate Director, STARS Improvement develops programs designed to increase the plan quality. Partners with leaders regarding implementation planning. Reviews and communicates results of programs. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s) and could lead multiple managers or highly specialized professional associates.

  • Manage 8-12 professionals

  • Collaboration with stakeholders for Stars performance of the global risk and path to value providers

  • Collaborate with Provider Engagement, Provider Development, Medicare Risk Adjustment, and the Corporate Stars team among other departments

  • Manages programs, processes and initiatives that supports Stars performance within applicable region

  • Responsible for development of associates

  • Ensures the team culture, engagement, well-being, inclusion and diversity of the team

  • Shares Stars related updates throughout the organization

  • Utilize data to drive decisions

Use your skills to make an impact

Required Qualifications

  • Bachelor's Degree in Business, Finance, Health Care or a related field

  • 2 or more years of management experience

  • Knowledge of HEDIS/Stars and CMS quality measures

  • Progressive experience in the health solutions industry, with emphasis on leading and managing teams

  • Prior Medicare/Medicaid experience

  • Prior managed care experience

  • Proficiency in analyzing and interpreting healthcare data and trends

  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint

  • Strong attention to detail and focus on process and quality

  • Excellent communication skills

  • Ability to operate under tight deadlines

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree in Business Administration, Health Administration or a related field

  • Proven organizational and prioritization skills and ability to collaborate with multiple departments

  • PMP certification a plus

  • Six Sigma Certification also a plus

Additional Information

  • Travel up to 25% within applicable region

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

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Job Profile


North America


United States


401(k) retirement savings plan Bonus incentive plan Competitive benefits Dental Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Time off Vision Vision Benefits Volunteer time Volunteer time off


Analyzing BI Business Collaboration Communication Data Excel Finance Healthcare HEDIS HIPAA Leadership Managed Care Medicaid Medicare Microsoft Office Microsoft Office Applications Organizational PMP PowerPoint Prioritization Quality improvement Recruitment Security Six Sigma Teams Technology Training Wellness Word

  • Training

2 or more years


Associates Bachelor's Bachelor's degree Bachelor's degree in Business Business Business Administration Communication Education Finance Health Care or related field Management Master's Master's degree Master's degree in Business Master's Degree in Business Administration Related Field


PMP PMP certification Six Sigma Six Sigma certification


Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9