Associate Director, Professional Services (Fully remote)

Who We Are & Do:

Branching Minds’ mission is to empower all educators to effectively, efficiently, and equitably support the holistic needs of their students; and to create a path to academic and personal success for every learner. Already supporting over 1,500,000 students across 200+ districts from close to 40 states, our vision is to be the most impactful national K12 school district solution for achieving high-fidelity MTSS/RTI; consistently demonstrating our ability to save teachers' planning/documenting time, improve outcomes of our students, and eliminate achievement gaps.

As a startup, we don’t have to play by the rules of traditional organizations. We get to be innovative in the solutions we develop for our partners and the way we conduct our business for ourselves. Branching Minds is also a Benefit corporation. We get to prioritize our mission > profit, and the means of getting there is just as important as the ends. We err towards self-management, transparency, collaboration, initiative, and giving a damn.

If using innovation to reimagine education in service of equity energizes you -- join our team!

The Calling:

The Associate Director of Professional Services will report to the Senior Director of Learning and Enablement to align Learning and Enablement with Customer Success to provide best-in-class professional learning and coaching for our school district partners.  This role requires a deep understanding of school systems, change leadership, MTSS, adult learning, and the ability to recruit and build a team of education consultants around the country who will be thought leaders alongside district and school leaders. 

What You'll Achieve

• Responsible for leading and developing the PS team and independent contractors in providing best-in-class professional learning opportunities for our district partners
• Collaborate across teams to refine the professional services portion of the customer journey including deliverables, milestones, timeline, and owners
• Serve as a subject matter expert in MTSS practice, platform functionality, and professional learning and engage as an executive sponsor with our strategic customers
• Ensure successful delivery of consulting, education, and professional services to our customers, overseeing resource management, delivery, and operational success metrics, assisting when needed in the execution of the session
• Manage the development and maintenance of facilitated customer learning materials to ensure high-quality learning experiences for our district partners focused on product functionality and best-practice adoption strategies for various role types
• Work in collaboration with Finance and Learning & Enablement to scope professional services content offerings and align to segments …