Associate Director, Field Operations

At Genmab, we’re committed to building extra[not]ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.

The Role The position will be responsible for managing functions essential to field force productivity and effectiveness. This individual will manage key areas such as incentive compensation, field force sizing & deployment, targeting & alignment, reporting, process optimization, data analysis and ongoing operations. The Associate Director of Field Operations works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the field organization. The candidate will be responsible for providing strategic insight to both the field force and the leadership team specific to the business KPI’s. The Associate Director of Field Operations will report directly to the Director of Field Operations.

Responsibilities:

· The candidate will have broad operational and analytics responsibilities, including design and deployment of field teams, customer & account targeting, field dashboarding and execution analysis.

· Coordinates with other functions and stakeholders in Sales, Marketing, Business Insights & Analytics, Business Information Services, HR, and finance.

· Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.

· Lead sales incentive compensation design, processing, and execution, including annual awards trip planning.

· Manage IC operations: goal allocation, adjustments, validation, payout processes, and reporting.

· Develop and manage rewards and recognition programs, including annual awards and contests.

· Own creation & implementation of field target lists by partnering closely with BIA & Data Science.

· Manage quality assurance in the tracking & implementation of field force targets and affiliations within the applicable systems.

· Oversee alignments for all field teams by collaborating with Field Leadership and Business Information Services.

· Collaborate cross functionally on field sizing initiatives.

· Collaborate with Business Insights & Analytics, Field Leadership & Marketing on performance reporting of sales force effectiveness.

· Partner with sales management to define and produce or enhance reporting to measure sales force productivity and ensure effective implementation of established strategies and tactics.

· Handle sales data inquiries, ensuring accurate reporting and CRM data management.

…