Associate Director, CIO Communications

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The professional in this role acts as a trusted advisor to Kyndryl’s Chief Information Officer (CIO), aiding them in executing their strategic priorities by utilizing various engagement channels and tools to ensure effective and impactful communication. Key responsibilities include crafting, editing, and promoting messages that align with the critical mission of the CIO organization. Additionally, this professional supports advancing the external eminence of the CIO.

If you have extensive experience in communications within high-tech industries, are passionate about technology and culture transformation, and enjoy collaborating with global colleagues to shape and communicate Kyndryl's narrative—while advancing external visibility and eminence of senior executives, we want to hear from you.

Responsibilities:

• Crafting communications and messaging in support of Kyndryl’s CIO team, which include critical IT updates or mission-critical communications and external visibility.

• Creating and developing content in support of the CIO’s strategic imperatives for both internal and external audiences; crafting social media posts and supporting media interviews.

• Partnering with Corporate Affairs colleagues to ensure alignment of communications strategies and messaging throughout Kyndryl.

• Ensuring that all communications are reflective of Kyndryl’s ethics, beliefs and core values

• Building presentations and embracing contemporary multi-channel communications approaches that appeal to multiple audiences.

• Crafting external executive eminence programs.

• Projecting a polished and professional presence.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect.  We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms.  One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Compensation

The compensation range for this remote position in the U.S. is $116,760 to $221,880 based on a full-time schedule.  Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $128,400 to $266,040 

Colorado: $116,760 to $221,880 

New York City: $140,040 to $266,040 

Washington: $128,400 to $243,960 

Washington DC: $128,400 to $243,960 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Bachelor's degree in communications, public relations, or journalism.

• Minimum of 10 years of communications experience, including executive and employee communications and some experience in crisis communications.

• A solid understanding of the IT sector, tools and systems

• Skilled at writing and editing talking points, blogs, social media submissions and content to inform global audiences

• Ability to thrive in a fast-paced environment with a “roll up your sleeves” attitude and the ability to multitask and prioritize projects

• Possess strong attention to detail, with exceptional written and verbal communications skills

• Be able to convey the impact of technology changes through storytelling across multiple mediums and to a global audience.

• Be empathetic with an understanding of how messaging may be received and interpreted by different stakeholders, with an ability to formulate clear and concise messaging even in sensitive situations

• Possess insight and knowledge of communications best practices and techniques

• Proficient at Microsoft 365 suite and Teams.

• Proficient in Microsoft Office tools 

• Detail-oriented, flexible and ability to interact confidently with stakeholders of all levels.

• Ability to proactively solve problems to meet deadlines in a fast-paced environment. 

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.