Associate, Compliance (Credit Card)

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

The Department: Compliance

Compliance at Gemini is a team dedicated to managing the next generation of financial and regulatory compliance in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.

The Role: Associate, Compliance (Credit Card)

This role will directly support the compliance program for the Gemini Credit Card product. The Gemini Credit Card is a unique, consumer credit card that offers up to 4% back in the cryptocurrency of the customer’s choice. By bridging the gap between crypto and a traditional financial product, Gemini is paving the way for the future of consumer crypto products.

As a Regulatory Compliance Associate for the Gemini Credit Card product, this individual is a compliance subject matter expert across various consumer finance regulations. An Associate is expected to provide support for senior Compliance team members and key compliance initiatives. An Associate will also represent the Compliance team with other members of Gemini and respond to inquiries from Gemini’s bank partner, regulators, and other external parties. The Compliance Associate will have a strong resourceful aptitude for organization, applying rules and regulations in real-time scenarios as well as collaboration with inter-departmental business unit owners, and fostering a culture of compliance throughout the organization. This role will report to the Compliance Manager for the Gemini Credit Card.

Responsibilities:

• Take a supporting role in identifying, mapping out, documenting, and rating controls and risks as part of our Risk Assessment program.
• Take ownership of complaint management including track, analyze, and address customer complaints related to the Gemini Credit Card, ensuring timely resolution and compliance with regulatory expectations.
• Respond to audit, …