Associate Clinical Specialist, CRM - Pensacola, FL

United States of America : Remote

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.



A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.



Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products.  Performs work that involves a high degree of independence.  Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.  Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.  Technical proficiencies and performance are at the experienced level of all Clinical Specialists in the region.

  • Acts as a senior clinical interface between the medical community and the business.
  • Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.
  • Provides engineering, sales, education and clinical support in response to the most complex field inquiries on as-needed basis.  Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players.
  • Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.
  • Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Provides regional CRM implant case coverage.
  • Provides additional back-up support to CRM Sales Representatives in the following areas: Sales support; Regional training seminars;

Clinical studies/data collection; Trouble Shooting; and,

New product in-service training to physicians, nurses and sales representatives. 

  • Mentors and provides leadership for less experienced Clinical Specialists.
  • Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.



  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. 
  • Requires ability to become certified on SJMSC CRM products.
  • A minimum of 0-2 years of related experience
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. 
  • Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of cardiac pacing systems is also necessary. 
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines. Must have the ability to concentrate on detail and work independently. 
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.



At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.


The base pay for this position is

$52,000.00 – $104,000.00

In specific locations, the pay range may vary from the range posted.



Support Services



CRM Cardiac Rhythm Management



United States of America : Remote








Yes, 25 % of the Time



Not Applicable



Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment


Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.


EEO is the Law link - English:


EEO is the Law link - Espanol: Apply

Job Profile


Career development Financial Security Health care and well-being programs Paid Time Off Training and career development Tuition Assistance


Analytical Bio-Medical Engineering Cardiology Clinical Interface Clinical support Communication CRM Diagnostics Education Electro-physiology Engineering Healthcare Management Medical Devices Medical technologies Microsoft Office Product Expertise Sales Sales Support Technical Support Training

  • Act as a senior clinical interface
  • Build and sustain credible business relationships
  • Build and sustain credible business relationships with customers
  • Data Collection
  • Develop and lead trainings on CRM products
  • Mentor and provide leadership for less experienced Clinical Specialists
  • Provide advanced engineering, sales, educational, and technical support
  • Provide regional CRM implant case coverage
  • Sales Support

0-2 years


Bachelor's degree in Bio-Medical Engineering Equivalent healthcare experience Related Field


SJMSC CRM Certification