Associate Business Analyst (USA Remote) - Atlanta, GA, United States

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Turnitin is seeking a talented and motivated Business Analyst with a long-term focus on contributing to our ongoing success. The selected candidate will play a pivotal role in the upcoming Gainsight implementation project, with the opportunity for continued growth and development as a Business Analyst within our organization.

Key Responsibilities

Requirements Analysis and Documentation:

• Collaborate with cross-functional teams to gather and analyze business requirements for the Gainsight implementation project.
• Work closely with Gainsight Subject Matter Experts to understand platform capabilities and functionalities.
• Conduct thorough business process analysis to ensure alignment with Turnitin's objectives.
• Elicit and document clear and comprehensive business requirements for various stakeholders.
• Develop detailed documentation, including user stories, use cases, and process flows, to support the implementation.
• Collaborate with the project team to ensure optimal transition of user requirements into functional ones.

Stakeholder Engagement and Communication: 

• Act as a liaison between business stakeholders and the technical team to ensure effective communication and understanding.
• Facilitate workshops …