Associate Account Executive

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Job Description

Position Title: Associate Account Executive

Reports To: Regional Vice President, Midwest

Department: Sales Midwest

Location: US Illinois (Remote)

Classification: Salary

Position Summary

This position is responsible for assisting the Strategic Account Executive and requires the individual to demonstrate superior customer relations, training, and product knowledge skills. The individual would be responsible in driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers. The AAE would also coordinate and be onsite for implementations. The Executive-Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization, and onsite as well as emerging solutions.

Major Responsibilities, but not limited to

• Identify, engage and assist Strategic Account Executive in closing sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.

• Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.

• Develop a strategic customer acquisition along with Strategic AE targeting top accounts and new business development initiatives.

• Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.

• Work alongside Strategic AE to understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.

• Work alongside Strategic AE to negotiate contract terms and conditions and manage contract process through to execution

• Work alongside Strategic AE to create sales plans for specific sales opportunities by identifying customer decision makers, compelling event, buying process, competitors, and action items.

• Work alongside Strategic AE to Interface with product and marketing specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.

• Work alongside Strategic AE to Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.

• Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs

• Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.

• Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls)

• Manage the AE …