Assoc. Dir, IT Technical Product Management

Job Description

IT powers our company to save and improve lives. IT Strategy Realization’s (ITSR’s) purpose is to lead value-driven outcomes and accelerate how we transform IT. Business of IT (BIT) is a transformation program that drives integrated strategic portfolio management capabilities across IT to optimize the way we deliver business value
As our IT organization focuses on transforming, we need to ensure our business processes are aligned to and support these goals. There are many capabilities required to run IT which must be better defined, aligned, and enabled with supporting technology, such as investment and portfolio management, finance, resource planning and IT master data management.

The Demand and Capacity Management Product Manager plays a critical role in the BIT program at our Company. This position reports to the Business of IT (BIT) Director and is responsible for developing Strategic Portfolio Management capabilities, such as demand management and workforce allocation, and deploying across our IT organization. Approximately 10% travel is required for this role.

A partial list of responsibilities includes the following

• Owns and manages the Demand and Capacity Management product throughout the duration of the product lifecycle

• Develop a comprehensive product vision, strategy and roadmap, aligned with the organization's goals and objectives

• Drives continuous product discovery to understand user needs and translate that to solutions and product backlog

• Creates, maintains, and continuously prioritizes the product backlog to maximize value delivery and long-term sustainability

• Deploy Demand and Capacity Management product across our IT organization

• Leads adoption and retention of the product

• Collaborate with stakeholders across IT areas (such as Value Team Leads, Product Line Leads, Product Managers and Portfolio leads) to understand their requirements and translate them into actionable backlog items

• Assesses alignment between requirements, solutions and eventual outcomes

• Establish strong working relationship with relevant partners across IT, such as BIT Process Enablement, IT Product Management, IT Finance, IT Communications and Change Management, and Enterprise Architecture.

• Be accountable for the total cost of ownership of solutions and services in the product, ensuring cost-effective and efficient solutions

• Make investment decisions based on the value generated for the users, balancing business needs and user requirements

• Lead product team consisting of scrum master, engineer, customer engagement lead, and external contractors to deliver high-quality solutions and services

Education Minimum Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field.

Required Experience and Skills:

• Bachelor's degree in computer science, engineering, or a related field

• A minimum of 7 years' experience directly related to portfolio management solutions enablement

• Experience with work and portfolio management tools like Jira, Apptio Targetprocess, and Microsoft Project.

• A minimum of 2 years' experience in a leadership role

• Ability to recruit and nurture talent in the organization

• Proven experience working with stakeholders to understand their needs and translate them into actionable backlog items

• Experience developing product strategies and roadmaps

• Familiarity with agile development methodologies and practices

• Strong leadership skills and ability to lead cross-functional teams effectively

• Demonstrated ability to clearly communicate technical and non-technical information verbally and in writing

Preferred Experience and Skills:

• High proficiency in delivering scalable and performant solutions for Strategic Portfolio Management capabilities

• Understanding of Organizational Change Management principles and their integration with product delivery

• Self-directed, self-motivated, focused professional who with little direction can fill in the gaps as to what is needed, and drive expected results. 

• Expertise in User Experience Design

• Certification in program or project management methodologies (e.g., PMP, Agile, Scrum).

Current Employees apply HERE

Current Contingent Workers apply HERE

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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
 

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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