Assoc. Dir., Global Communications

Job Description

At our company, we use the power of leading-edge science to save and improve lives around the world – that is our purpose. The Associate Director, Leadership and Internal Communications plays a crucial role partnering closely with senior business leaders in shaping and deploying strategic communications in support of our vast and growing Human Health business. This position offers an opportunity to serve as a strategic advisor and thought partner in driving important communication initiatives, and help the company achieve its business goals. It requires a strategic thinker with strong writing skills and the ability to manage high-profile communications with senior executives and external stakeholders. This individual will support the execution of communications strategies across Human Health, including employee and external communications. This individual is also highly collaborative and works across various business sectors and geographies to ensure consistent communications programs and materials.  

The Associate Director will report to the Director, Executive and Corporate Communications.

Scope of work and core responsibilities    

• Develop and support the implementation of internal and executive communication strategies for the Human Health organization.  

• Lead change communications across special projects and key business initiatives within Human Health. 

• Provide strategic counsel to executives on media relations, public speaking and internal communications. 

• Craft timely employee-facing communications for various internal channels, building awareness and understanding of company goals and strategic priorities. 

• Ensure consistent and effective messaging across all executive communication platforms. 

• Support senior leader media trainings for both internal and external engagements. 

• Support internal communications for change management initiatives, as needed. 

• Support crisis and issues management, as needed. 

• Coordinate approvals of communications requests for Human Health leaders. 

• Monitor and report on employee experience and engagement. 

• Track progress on meeting internal and executive communication goals. 

Required qualifications 

• Accomplished communications professional with a minimum of six years of internal communications experience.  

• Experience counseling corporate executives and key internal partners with best in-class communication practices, ensuring messaging is consistent across the organization. 

• Background in prioritizing initiatives and driving communications results across various stakeholders. 

• Strong interpersonal skills with the ability to work collaboratively across teams. 

• Experience writing and editing speeches, emails, video scripts, editorial and social content. 

• Creative thinker who’s willing to think outside the box.  

• Organized with high attention to detail. 

• Strong project management skills with proven success managing multiple, high-profile and significant projects. 

• Proactive with ability to “see” around corners and anticipate needs of our executives. 

• Positive attitude and ability to thrive in a fast-paced environment. 

Preferred qualifications

• Experience in employee and internal communications, public relations, external engagement and corporate reputation

• Experience in healthcare industry, including large Fortune 500 companies

• Experience at a PR agency or equivalent welcome

Education: 

• Bachelor’s degree in communications, public relations, journalism or a related field.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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