Assistant Damage Control Manager (Remote to Arizona & Nevada)

Why roadsurfer? 
As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. 

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues or just an after-work get together at your station

• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself

• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

• PTO: Enjoy up to 20 days of Paid Time Off per year to recharge

• PAID TRAINING: Grow with us through paid training. Enhance your skills, tackle new challenges, and advance your career

• QSHERA HEALTH INSURANCE REIMBURSEMENT PLAN
  

The role - your passion

• Operational Support:

  • maintaining records of damage incidents, repairs, and associated costs, ensuring accuracy.

• Training and Prevention Support:

  • Assist in the implementation of damage prevention programs and strategies.

  • Help provide training to drivers and operational staff on damage prevention and reporting procedures.

  • Ability to travel throughout North America as needed to support station locations. Occasional travel to Germany may be required.

• Insurance and Claims Assistance:

  • Assist the DCM with Insurance claims as needed?? Assist with the documentation and preparation required for insurance claims processing.

• Repair Coordination Assistance:

  • Help schedule repairs and track the completion of service work.

  • Support in negotiations with repair facilities on rates and service terms.

• Expense Monitoring:

  • Assist in monitoring and recording repair and service-related expenses.

  • Provide data for cost analysis under the guidance of the DCM.

• Administrative Duties:

  • Support the Damage Control Manager in ensuring that fleet vehicles meet safety and compliance standards.

  • Help ensure the accuracy of fleet management software inputs and other tools.

• Miscellaneous Support:

  • Provide administrative support to the Damage Control Manager and assist in other related duties as required.

What you need to surf the wave with us

• At least 1–3 years of experience in fleet management, damage control, automotive repair, or related field.

• Strong organizational skills with attention to detail.

• Proficiency in using Microsoft Office Suite and fleet management software (e.g., Fleet Complete, Samsara, or similar platforms).

• Ability to work independently and as part of a team in a fast-paced environment.

• Excellent time-management and problem-solving skills, with the ability to prioritize tasks and meet deadlines.

• Basic understanding of vehicle maintenance, repair processes, and safety standards.

• Strong analytical and reporting skills to assist in cost management and damage prevention strategies.

• Ability to handle sensitive information with discretion and maintain confidentiality.

• Must be able to lift 25+ pounds at times

• Due to auto insurance requirements, you must be 21 years of age or older.

• Strong written/verbal communication skills; able to read, write and speak English to interact effectively with a global customer base, with drivers, vendors, and other departments.

• Able to work indoors and outdoors, in varying weather, to include extreme heat/cold as needed.

• Position may be exposed to fumes, dust, odors and cold/hot temperature extremes.

• Ability to perform the following physical activities as needed: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).

• Ability to perform cleaning duties within work area as needed including the use of cleaning chemicals.

What We Offer: 

·       Competitive salary

·       Healthcare Reimbursement for Full Time Employees

·       Telehealth & Teletherapy through Doctegrity

·       Opportunity to work in a dynamic and growing company

·       A collaborative and supportive work environment

·       Opportunities for career advancement within the organization

·       Be a roadsurfer with an Annual Camper Rental Allowance

·       401k with 1% matching 

·       Accrued PTO + 48 hours of sick leave annually

Compensation is based on location and experience set at a range of $60k-$67k annually.

Location: Remote to Arizona or Nevada

Candidates are required to undergo a background check, and if the position involves operating a company vehicle, a motor vehicle report will also be required. Criminal history will not automatically disqualify an applicant from consideration. We are committed to providing equal employment opportunities and will conduct an individualized assessment of applicants with criminal records to determine their suitability for the position, based on relevant factors.

roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law.

Ready to surf?
Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at team@roadsurfer.com and we will get back to you as soon as possible.

ABOUT #ROADSURFER

As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?