AR Coordinator

Join us today and make a difference in people's lives!
 

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.
 

Position Summary:

The AR Coordinator plays a crucial role in optimizing the company's accounts receivable and credit processes. This position is responsible for supporting both the credit & collection team with outstanding accounts, evaluating customer credit and assisting in maintaining accurate financial records as a back up to cash applications. The ideal candidate will demonstrate strong organizational skills and attention to detail.

General Responsibilities:

Primary Activities 

• Manage Departmental Group Inboxes daily (respond to and assign emails as necessary) 

• Responsible for maintaining RQ log and entering data into SAP for disputes daily. 

  • Gather all related documentation (check, invoice, credit memo, etc.) and prepare written communication to customer with explanation of charge-back/credit. 

• Assist with gathering information on new/existing Credit Applications (send out credit reference requests, run credit reports via Dun & Bradstreet) 

• Assist with gathering information for review of existing customer's credit limits 

• Review and release orders on credit hold as well as JIT Blocks daily 

• Work with Credit Manager to reduce the number of orders going on hold. 

• Assist with process to turn accounts over to a collection agency 

• Send Demand letters as requested by Credit & Collection Analyst or Credit Manager 

Cash Applications Support 

• Cross train as back up for Cash Applications 

• Research and communicate customer remittance discrepancies 

Additional Activities (as needed) 

• Assist with collection efforts on lower volume accounts with aging balances 

• Assist with the process of mailing/emailing customer invoices and statements 

• Assist with reconciliation of customer accounts with known issues. 

• Collection calls when needed. 

• Research and compile support for Customer Refunds 

• Assist with weekly, monthly reporting as needed. 

Skills and Experience:

• Must have good working knowledge of pivot tables and v-lookups

• Experience with SAP a plus.

• Have a working knowledge of credit and collections, possess the ability to work independently, be detail oriented, have strong analytical and communication skills, the ability to manage assigned tasks, and be proficient in Microsoft products.

• The ability to determine credit worthiness would be a plus.

• Devote appropriate time and effort to accomplish job tasks assigned/requested.

• Ability to prioritize and multitask.

• Strong organizational skills

• Deadline and detail-oriented

• Ability to accurately calculate, post, correct, and manage accounting figures and financial records

• Good ability to respond to common inquiries and/or concerns from customers, regulatory agencies, sales, and peers

• Work closely with the Credit Manager, Controller and related Accounting Management team as needed.

• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.

• Must be willing to work away from home when required. (Hybrid)

• Report to work at designated start time and work required hours.

Education:

• Highschool Diploma/GED equivalent

• Or 3+ years in AR related field (Credit Management, Accounts Receivable, Collections)

Travel Requirements:

• Occasional travel may be required.

Employee benefits include:

·       Health benefits – Medical, Dental, Vision

·       Personal and Vacation Time

·       Retirement & Savings Plan (401K)

·       Employee Stock Purchase Plan

·       Training & Education Assistance

·       Bonus Referral Program

·       Service Awards

·       Employee Recognition Program

·       Flexible Work Schedules

Pay Transparency:

• A reasonable estimate of the annual base salary for this position is $51,000 - $85,000 + discretionary annual bonus. Pay ranges may vary by location.

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.