Aps Policy Manager

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

APS POLICY MANAGER

Job Location:

Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
Address: 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $72,099.25 / Annually 

Grade: 23

Closing Date: 2/20/2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

Adult Protective Services seeks a motivated, detail-oriented leader to serve as Policy Manager. The successful candidate will oversee and participate in the drafting, editing, and roll-out of clear, concise, and helpful APS policies/guidance documents. The Policy Manager is responsible for interpreting and applying federal and state statutes, rules, and regulation. The Policy Manager will also lead the team in conducting research into best practices related to Adult Protective Services and make recommendations for policy changes that would benefit APS and vulnerable adults. The Policy Manager must be an outstanding writer, with a keen eye for detail, clarity, and consistency. Further, the successful candidate will work collaboratively across APS to contribute to various Department/APS special projects and initiatives.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Research and analyze departmental policies, governmental regulations, and legislation to develop APS policies, plans, and other documents for APS.
• Consult with and advise APS leadership and staff on legislative, policy, and planning issues that may impact APS.
• Provide leadership, mentoring, coaching, and direct supervision of staff. Provide oversight and direction of staff as they offer verbal and written policy guidance to DAAS staff and internal and external stakeholders.
• Work with APS team members to analyze and interpret research and reports detailing findings, recommendations, and conclusions on specific issues.
• Analyze statistical data and reports to identify and determine causes of problems and develop recommendations for improvement of the division's administrative and operational policies and procedures.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Applicable federal and state statutes, legal codes, rules, regulations, and executive orders, and departmental policies and procedures administered by Division of Aging and Adult Services
• Policy development within a government agency and Federal and State legislative and rule-making process
• Mathematical methods, statistics, concepts, logic, and reasoning
• Leadership and supervisory techniques

Skill in:
• Oral and written communication including public presentations to internal and external audiences
• Planning and organization, strategic decision-making and setting priorities effectively and efficiently
• Data collection processes, qualitative and quantitative analysis using multiple sources and research or survey methodology
• Establish and maintain effective working relationships with leadership, division management and internal and external stakeholders

Ability to:
• Write clear, concise, and accurate reports
• Develop, execute, and manage multiple time sensitive, complex projects within defined scope with attention to detail
• Synthesize policy documents and identify key points, facts, and statistics
• Anticipate or recognize problems and issues

Selective Preference(s):

The ideal candidate for this position will have:

• Prefer Bachelor's Degree in Business or Public Administration, Political Science or Public Policy or closely related field and three years of professional experience in a policy, operations, or legal role; OR
• Five years of experience as noted above. Advanced understanding of state and federal legislative and regulatory processes is highly desirable. Supervisory experience preferred.

Pre-Employment Requirements:

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• In-state travel is required. Driver’s License Requirements Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Brenda Cruz at 480-493-9033 or BCruz@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Cruz at 480-493-9033 or BCruz@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

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