Application Specialist (Remote based in the US)

JOB SUMMARY 

The Spec, Application is tasked with the optimization and management of specified technology. This position will work closely with various vendors, ensuring the most up-to-date information and changes are evaluated for use and effectiveness in the process.  Will work with the process team to determine what technology changes and needs are required to drive process improvements. Will own the development and follow through of any service requests or new implementations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Stays current and has deep, ingrained knowledge of systems, including end user applications, reporting and enhancements. Can demonstrate full understanding of how the technology supports and is used within specific processes and brings technology driven ideas to the process team.
• Reviews all ISB’s for procedural impact.  Edits and works with process leaders and trainers to develop procedural and training documentation.  Clarifies system processes and responds to additional requests for information.
• Works closely with peers to reduce redundancies and ensure there are no conflicts between multiple technologies within processes. 
• Ensures that Software Transfer Implementations are completed accurately and develops test plans.  Meets user deadlines for system changes and other requested information.
• Coordinates with IS to ensure that facility IS departments have the knowledge required to ensure the front-end system is set up appropriately.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understands workflow and technology needs within the business. 
• Excellent grammar and writing skills
• Must have good organizational skills
• Able to work independently with little supervision
• Able to communicate with all levels of management
• Must have general computer skills and be proficient in Word, Excel, and PowerPoint
• Excellent working knowledge of Patient Financial Services operations with specific focus on applicable discipline.
• Ability to work and coordinate with multiple parties
• Ability to manage projects 
• Knowledge of AR management technology tools being utilized to deliver on key performance 
• Knowledge of healthcare regulatory rules and how they apply to revenue cycle operations and outsourcing service providers
• Excellent verbal and written communication skills

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may …