Application Portfolio Management Analyst

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Application Portfolio Management Analyst

Summary of the Team:

Application Portfolio Management (APM) Team is a newly organized team, whose primary responsibility is to oversee the day-to-day operations of APM. Working with application leaders, this team will be responsible for setting the strategy of APM and ensuring that the proper support is given to stakeholders using the APM tool. The team will also be pivotal in monitoring and supporting the cleanliness and completeness of the data within APM.

Summary of the Role:

The primary purpose of this role is to support and manage Northwell APM tool and processes and to maintain accurate applications inventory and associated techstacks. APM analyst will oversee the day-to-day operations of APM and will be responsible for communicating with application owners, improving the APM tool through the ServiceNow platform team, and maintaining the ongoing health of the application portfolio.

Responsibilities:

• Work under the direction of the Manager to provide technical application solutions for assigned business areas
• Possess technical knowledge of assigned application technology
• Codes, tests, debugs, implements, and documents programs or technical configuration
• Perform technical application configuration and configure /run reports at user request
• Design and execute unit, system and integration test plans for new developments/releases/reports
• Maintain technical documentation based on standard operating procedures in support of the assigned application
• Perform application maintenance activities
• Provide production support

Application Life Cycle Management

• Manage Business Application Lifecycle Management service requests to add, edit or retire applications.
• Document and manage workflows and process maps for application life cycle
• Implement and administer established processes, policies and procedures
• Participate and contribute to the deliverables from the Application Portfolio Governance body.
• Provide subject matter expertise on application attributes and mapping
• Use ServiceNow APM to gain a comprehensive understanding of Northwell applications to identify redundancies and decrease …