Application Engineer

BARCLAY WATER MANAGEMENT, INC. is now part of the Ecolab family! Barclay manufactures a wide range of specialty treatments for controlling water chemistry in heating, cooling, process, and power generating systems.

We are looking for an Application Engineer to join its industry leading Nalco Water Institutional team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. 

You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

What’s in it For You:

• You will join a large growing company and work with some of our leading customers
• Flexible, independent work environment where you will plan your own schedule
• Access to best in class resources, tools, and technology
• Comprehensive benefits packages in line with market and industry standards
• Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What You Will Do:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
• Assist Sales Representatives with plant surveys of prospective customers
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
• Follow Ecolab safety guidelines and incident reporting requirements

Position Details:

• Candidate must reside in: The New York City Area
• Route territory will include: a 50 mile radius around the New York City Area
• Travel is required to support sales territory

Minimum Qualifications:

• Bachelor’s degree or equivalent in Chemistry
• 2 years of technical service …